Customer reviews from ring.com
Ring - Refurbished Excellent - Video Doorbell - Venetian Bronze
Average customer rating
4.6
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
293
4 Stars
65
3 Stars
24
2 Stars
7
1 Star
2
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Ring - Refurbished Excellent - Video Doorbell - Venetian Bronze
Customer Rating
3
So so service
on October 27, 2023
Posted by: teamteer
I continue to receive this daily task and I do not have any of the options to choose from so I will review my mother’s thoughts on the Ring doorbell we gave her last Christmas. She had to incur costs to have some one install it for her. She was very excited and happy with the video quality, motion detection, audio clarity and battery life. Unfortunately after the warranty expired it stopped working. She also was not happy with having to pay a monthly fee to watch it, which I agreed with. After you pay the large amount of money for it they should let you use it without paying. We purchased an Arlo in California and we were very pleased with it and they never charged any fees to watch or store the video.
From what she’s told me versus the Arlo we had I would recommend Arlo.
From what she’s told me versus the Arlo we had I would recommend Arlo.
Response from influenster.comBy Melissa, Ring, May 22, 2024
Hi teamteer.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology behind the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are expressing concerns regarding the manufacturer's warranty and the optional Ring Protect Plan subscription. We have included the details regarding the Ring One-Year Limited Manufacturer's Warranty here: https://ring.com/warranty. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided in this link: https://ring.com/support/contact-us.
It sounds like you are concerned with the need for the Ring Protect Plan subscription in order to view and save recordings from the device. Your Ring products provide their standard features (instant alerts, live view, and two-way talk) without any subscription. Ring Protect Plans simply offer downloading and sharing video capabilities, for those who want them. Here is a link to an article on our site with more information regarding the available Ring Protect Plans: https://ring.com/support/articles/mo3gg/How-to-Subscribe-to-a-Ring-Protect-Plan.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Melissa from Ring.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Video Doorbell (2nd Gen.) to function consistently and reliably, so you are alerted to any wanted or unwanted activity in or around your home. The features and technology behind the Ring Video Doorbell (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We can definitely provide you with more information regarding the concern mentioned in your review.
It sounds like you are expressing concerns regarding the manufacturer's warranty and the optional Ring Protect Plan subscription. We have included the details regarding the Ring One-Year Limited Manufacturer's Warranty here: https://ring.com/warranty. For specific instructions about how to obtain warranty service for your Device, please contact Ring Community Support using the contact information provided in this link: https://ring.com/support/contact-us.
It sounds like you are concerned with the need for the Ring Protect Plan subscription in order to view and save recordings from the device. Your Ring products provide their standard features (instant alerts, live view, and two-way talk) without any subscription. Ring Protect Plans simply offer downloading and sharing video capabilities, for those who want them. Here is a link to an article on our site with more information regarding the available Ring Protect Plans: https://ring.com/support/articles/mo3gg/How-to-Subscribe-to-a-Ring-Protect-Plan.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips + Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our site at https://community.ring.com/ today.
Thank you,
Melissa from Ring.
Written by a customer while visiting influenster.com
Customer Rating
5
Must-have for any house-onwers
on October 29, 2023
Posted by: tient23
Love my ring so much! I don’t have to worry about the battery life cause it uses the wires from my old door bell. It alerts me when there are motions. Super clear audio in and out. The only thing is that it delays like 3-4 seconds. Let’s say someone shows up at your door, it takes around 3 seconds for it to show up in your phone.
Written by a customer while visiting influenster.com
Customer Rating
4
Great buy
on October 30, 2023
Posted by: evelyna100
I was hesitant at first but I do really like the system. The video quality is not the absolute best but it’s not bad at all. I have set it up for the motion detection and am absolutely impressed. The audio clarity of alright. And I really appreciate the battery life.
Written by a customer while visiting influenster.com
Customer Rating
5
Good functionality
on October 30, 2023
Posted by: emilyw516
Im not delighted that i needed.the subscription plan blink offers in order to utilize storage. The system is worth.it though so i got it! Takes still photos on request and can.be wired or wireless with.included batteries
Written by a customer while visiting influenster.com
Customer Rating
5
Seen them around
on October 31, 2023
Posted by: reyo2
Works well does what it is meant to do. I think ring is one of the most popular home security camera brands on the market on a days and that good to know.
Written by a customer while visiting influenster.com
Customer Rating
5
Great outdoor camera.
on November 1, 2023
Posted by: misshienny
I can not live without a ring camera anymore, I love watching my packages arrive. Very helpful when someone is at my door and I don't feel like answering the doorbell.
Written by a customer while visiting influenster.com
Customer Rating
5
Excellent video doorbell with good app
on November 3, 2023
Posted by: jenniferh451
I’ve had this doorbell for about a year and a half and have been pleased with everything about it. Battery life is good, the picture view is clear, app is super easy to use when you’re away from home. It was easy to install and didn’t take long at all.
Written by a customer while visiting influenster.com
Customer Rating
4
Reliable and affordable
on November 5, 2023
Posted by: haleya95
The Ring Doorbell is a game-changer for home security. Its sleek design and easy installation make it a must-have. The HD camera and motion detection provide peace of mind, and the two-way audio is a fantastic feature. Plus, the app is user-friendly, allowing you to monitor your doorstep from anywhere. Ring Doorbell is a reliable, affordable solution for modern homeowners.
Written by a customer while visiting influenster.com