Customer reviews from https://www.asus.com
ASUS - ROG Strix B650E-I Gaming WiFi AM5 DDR5 mITX Motherboard, 10+2 Power, PCIe 5.0, 2.5G LAN, WiFi 6E
Average customer rating
4.1
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
13
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
2
50%of customers recommend this product.
(
3 out of
6)
Customer Reviews for ASUS - ROG Strix B650E-I Gaming WiFi AM5 DDR5 mITX Motherboard, 10+2 Power, PCIe 5.0, 2.5G LAN, WiFi 6E
Posted by: Some dude in USA
from Washington state
Frequency of use:Daily
Verified Purchase:Yes
The b650i has coil whine and long hang times at reboot and power on at system start. The coil whine is loud my pc sits 6' away and still loud I've read that many people have exchanged this board from many different manufacturing dates and still the problem continues and supports response is, its ok go ahead and use it, it won'thurt anything. Talk about tone deafness.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Customer Rating
3
Not happy. Such an expensive motherboard but pain
on September 26, 2024
Posted by: Anonymous
from Brooklyn NY
Frequency of use:Daily
Verified Purchase:Yes
I've used Asus motherboards for my last 4 PCs but sadly this one is a bit of a pin. Worked fine for a while. No refuses to turn on even of I clear CMOS, take out RAM sticks, swap them out, try to booth with a single or zero ram. It will not turn on anymore. The annoying part is having to play with CLRCMOS header pins which are hard to reach in an SFF case. I wish Asus put an easier to use button for CLR_CMOS and also put the CELL/Battery for CMOS somewhere easy to user.
Response from https://www.asus.comBy Chantae, CLM, September 28, 2024
Dear Valued Customer,
We're sorry to hear that the motherboard is unable to boot and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040672-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042632/
We're sorry to hear that the motherboard is unable to boot and we apologize for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040672-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042632/
Written by a customer while visiting https://www.asus.com
Posted by: Big B
from Columbus,OH
Frequency of use:Daily
Verified Purchase:Yes
The ROG STRIX B650E-I GAMING WIFI motherboard delivers exceptional performance in a compact mini-ITX form factor. It supports the latest AMD Ryzen processors, features built-in Wi-Fi 6E, and offers robust connectivity options. Perfect for small form factor gaming builds, it combines power and convenience efficiently.
Written by a customer while visiting https://www.asus.com
Posted by: Dbcooper
from NEW ORLEANS La
Verified Purchase:Yes
Great Motherboard so far with Ryzen 9 9900x. Only issue i had was with network card being slow. Tried two different drivers and get same speeds. Some reason it's not showing up as Gigabit. Anyone have the same issue?
Written by a customer while visiting https://www.asus.com
Posted by: RomeroII
from Chicago
Frequency of use:Daily
Verified Purchase:Yes
Motherboard died 6 months of ownership. Kept booting that F8 pin wasn't connect to motherboard and kept looping with same message. F8 was connected, if the message was true computer would have never started or displayed error message. Updated Bios to maybe fix issue then motherboard died.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: fisib
from Dallas, Texas
Frequency of use:Daily
Verified Purchase:Yes
It takes long to boot, even updating the bios, takes the memory light almost a min to go off and the system to boot
Response from https://www.asus.comBy CLM, September 19, 2024
Dear Fisib,
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is booting up slowly. This can be a hardware or a software issue. To resolve the hardware issue, please verify all hardware meets the requirements of the motherboard, are working properly and installed correctly on the motherboard. If these were checked good, disconnect any other external devices and load optimize default in the BIOS. If these steps were performed to no avail, ensure Windows clean, or fresh from scratch using this motherboard.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if the motherboard is booting up slowly. This can be a hardware or a software issue. To resolve the hardware issue, please verify all hardware meets the requirements of the motherboard, are working properly and installed correctly on the motherboard. If these were checked good, disconnect any other external devices and load optimize default in the BIOS. If these steps were performed to no avail, ensure Windows clean, or fresh from scratch using this motherboard.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Shawna
from Kansas city
Verified Purchase:Yes
The Strix b650e-i has great IO, a great layout with helpful qled for troubleshooting. Really great board
Written by a customer while visiting https://www.asus.com
Posted by: Fumbduck03
from South Dakota
Verified Purchase:Yes
So far it's smooth sailing, small but very mighty!
Written by a customer while visiting https://www.asus.com