Since I process payroll and tax returns the extra tray is perfect and just what I expected. It holds plenty of paper, I can print on 2 sides for some documents and Legal size for others using multiple trays.
When adding this as a third tray to accommodate legal size paper, the tray stuck out 2 inches in front of the machine, leaving a 2 inch gap that anything could accidentally fall into. Most machines allow the tray to extend out the back, but this didn't seem to. We returned the tray and are choosing to use the bypass tray.