Customer reviews from kwikset.com
Kwikset - SmartKey Satin Nickel Metal Electronic Touch Pad Entry Lever
Average customer rating
4.8
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
129
4 Stars
13
3 Stars
2
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
137 out of
137)
Customer Reviews for Kwikset - SmartKey Satin Nickel Metal Electronic Touch Pad Entry Lever
Customer Rating
5
Easy to install and functional
on January 27, 2023
Posted by: tony12345
from Buffalo ny
[This review was collected as part of a promotion.] This is a great lock that is super easy to install even for someone who isn't super good with stuff like this. The instructions were easy. When the battery runs low, it beeps and flashes to alert you of the low battery. It also comes with a key in case the battery dies. You don't have to reset all the codes after it dies as the key codes are still remembered. Another great thing is you can have up to 30 different codes. It auto locks when the door is shut which I really like and saves me from having to remember if I locked the door. The only thing is I wish it had is an app to open it via phone. But otherwise, I am really happy with this.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Awesome product
on January 27, 2023
Posted by: Bribean12
from Maryland
Gender:Male
[This review was collected as part of a promotion.] I work with quick set products almost daily.I have always liked quick set products.this product was installed the night I received this product.I will absolutely recommend these products to friends and family
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
2
problematic engineering
on April 13, 2023
Posted by: RDH002
from Indiana
Bought 3 of these for convenience . Ig you have a storm door the exterior lever sticks out so far you have trouble closing and engaging the dead bolt. There does not seem to be an option to replace the outside lever with a knob. This would solve the problem. As it is I have 3 of these that are a pain because of the pressure you must use to get the door closed to engage the dead bolt.
Response from kwikset.comBy Mariana, Customer Care, April 14, 2023
Hello RDH002,
Thanks for sharing your feedback and we're here to help. Although this model does not have the option to switch out the levers for knobs, please see our electronic deadbolts that can be installed with knobs below them:
https://www.kwikset.com/products/electronic/keyless-entry
If there's any further help we can provide, please contact our Support Team here: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Thanks for sharing your feedback and we're here to help. Although this model does not have the option to switch out the levers for knobs, please see our electronic deadbolts that can be installed with knobs below them:
https://www.kwikset.com/products/electronic/keyless-entry
If there's any further help we can provide, please contact our Support Team here: https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Written by a customer while visiting kwikset.com