Customer reviews from shopyalehome.com
Yale - Assure Lock 2 Satin Nickel Metal Bluetooth Keypad Entry Smart Lock
Average customer rating
4.4
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
29
4 Stars
13
3 Stars
1
2 Stars
0
1 Star
3
40%of customers recommend this product.
(
2 out of
5)
Customer Reviews for Yale - Assure Lock 2 Satin Nickel Metal Bluetooth Keypad Entry Smart Lock
Posted by: Mark
Verified Purchase:Yes
I really wanted this lock to work. When it works, it's great. But reliability is important for a lock, and this one has failed. I've only had it for a month and today, when leaving the house, it refused to lock. Made lots of beeps and the keypad was dead. So I literally could not lock the door from outside. Had to spend 40 minutes on the phone with tech support to take it apart, disconnect wires, reboot it, and then re-enter in all of the passcodes into the app. Now it works again, for now. Would not recommend it unless you have lots of time to spend on the phone with tech support.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1
Yale Bluetooth lock
on December 25, 2022
Posted by: First Lady
from Richmond,VA
Gender:Female
I I bought this lock 2 years ago and it is easy to open with an anti-jammer which my neighbor used to enter my house
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Posted by: VladB
from Austin, TX
Gender:Male
Verified Purchase:Yes
hardware is ok, software is so so... you can clearly see that company doesn't care much about the software, it is buggy, usability is cumbersome, etc.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
5
Perfect
on January 19, 2023
Posted by: editap1
[This review was collected as part of a promotion.] This is a great lock and came at a perfect time as i was looking to get one. This lock has high quality and comes with easy to understand and follow instructions. It also came with a screwdriver!
Written by a customer while visiting influenster.com
Customer Rating
5
Wow this is amazing - Must have for busy connected
on January 19, 2023
Posted by: momma_neyens
[This review was collected as part of a promotion.] This is hands down my favorite item I have received to review from @influenster !!! Super easy install and great added convenience. 10/10 recommend!!! Seamless integration to HomeKit which allows for
Control out of the home without the WiFi module. I am waiting for the matter module to launch!!
Control out of the home without the WiFi module. I am waiting for the matter module to launch!!
Written by a customer while visiting influenster.com
Customer Rating
5
Great
on January 20, 2023
Posted by: cassiec1
[This review was collected as part of a promotion.] I had an older Yale lock and got this to upgrade. Love the Bluetooth capabilities and the Auto Unlock feature. Definitely worth it!
Written by a customer while visiting influenster.com
Customer Rating
5
Very modern!
on January 22, 2023
Posted by: jazminv3
[This review was collected as part of a promotion.] I love the colors and the aesthetic of the keypad. Its very simple to install, I am very excited to try it out in our door.
The package is nice and protects the keypad, nothing to be scared of if it is shipped.
The package is nice and protects the keypad, nothing to be scared of if it is shipped.
Written by a customer while visiting influenster.com
Customer Rating
5
Good
on January 23, 2023
Posted by: marymozaffar
[This review was collected as part of a promotion.] First of all i wish it was the one that you could also open with keys just incase something happes but other then that everything looks good and i love turning everything smart just makes life so much easier
Written by a customer while visiting influenster.com