Customer reviews from kwikset.com
Kwikset - 270 SmartCode Matte Black Metal Electronic Touch Pad Deadbolt
Average customer rating
2.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
4
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Kwikset - 270 SmartCode Matte Black Metal Electronic Touch Pad Deadbolt
Customer Rating
5
Great product
on May 10, 2023
Posted by: Matttru
from Chatsworth ga
Gender:Male
[This review was collected as part of a promotion.] I am always losing my keys, they have a tracker, and seem to always leave them behind. I like the fact that this lock is programmed with numbers so you don’t even need a key for entry. I also needed this for when I go on vacation. I can easily set a number for each individual person as a one time pass key or unlimited entry.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
1
Only One User Code! (I need 5)
on May 28, 2025
Posted by: Attic
Following the instructions, only one user code can be entered from the programming button.
Response from kwikset.comBy Mariana, Consumer Service, May 28, 2025
Hello Attic,
We're happy to help. The SmartCode 270 can hold up to 50 user codes. To add a second code, please follow these steps:
1. Press the Programming button
2. Press the number 1 button
3. Press the Checkmark
4. Enter the User Code
5. Press the Checkmark
https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf
Thank you,
Kwikset
We're happy to help. The SmartCode 270 can hold up to 50 user codes. To add a second code, please follow these steps:
1. Press the Programming button
2. Press the number 1 button
3. Press the Checkmark
4. Enter the User Code
5. Press the Checkmark
https://kwiksetprodstorage.blob.core.windows.net/documents/kw_ig_5052438_9270.pdf
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
4
best invention
on June 18, 2025
Posted by: xyz123zxd
Im very happy as i dont need to shuffle to find keys while holding stuff.
Written by a customer while visiting kwikset.com
Customer Rating
1
Frustrating purchase
on July 28, 2025
Posted by: CH1
I bought this lock last week and after three days it stopped working. None of the solutions helped and it is still "frozen". I bought a new lock to replace the old kwikset smart lock that died after about 9 months. I think I am done with Kwikset for smart locks.
Response from kwikset.comBy Mariana, Consumer Service, July 28, 2025
Hello CH1,
We're happy to assist! Please note that your lock comes with a 1-Year Electronic Warranty. Feel free to contact our Support Team for assistance with troubleshooting and warranty help.
https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
We're happy to assist! Please note that your lock comes with a 1-Year Electronic Warranty. Feel free to contact our Support Team for assistance with troubleshooting and warranty help.
https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Written by a customer while visiting kwikset.com