Customer reviews from blackanddeckerappliances.com
Black+Decker - Stainless Steel Toaster Oven 9.33 in. H X 11.97 in. W X 17.2 in. D - Silver
Average customer rating
4.6
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
68
4 Stars
14
3 Stars
5
2 Stars
4
1 Star
1
93%of customers recommend this product.
(
84 out of
90)
Customer Reviews for Black+Decker - Stainless Steel Toaster Oven 9.33 in. H X 11.97 in. W X 17.2 in. D - Silver
Customer Rating
5
No problems after 3 days
on October 16, 2022
Posted by: jdel42
from Rochester NY
Gender:Male
It produced uniform toasts on the first try. Looks good on the counter. Just the size that we wanted.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Great toaster
on July 3, 2022
Posted by: AndrewB
Gender:Male
[This review was collected as part of a promotion.] [Employee of blackanddeckerappliances] Great toaster oven, easy to use, directions very step by step.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Nice product
on February 28, 2021
Posted by: Chandra
from Losangeles
Gender:Male
I just bought to day on the basis of using black &decker toaster oven for ten years
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, March 1, 2021
Thank you for sharing your feedback regarding your Black+Decker Natural Convection Toaster Oven. With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42072753 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Clear smoke comes out back and door.
on February 2, 2021
Posted by: Not happy with product
The Black and Decker toaster oven works great. I keep it clean inside and out. But about 10 times in the last 5 weeks or so as soon as I turn it on a clear bunch of smoke comes out the back and door. It has no smell but definitely isnt normal. Customer service said today to me on the phone it's normal and nothing to worry about. I have had many toaster ovens and none did this.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, February 3, 2021
Thank you for offering your feedback regarding your Black+Decker Natural Convection Toaster Oven. I’m sorry to hear of the experience you're having with your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your oven has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Registering new product
on January 25, 2021
Posted by: Kay D
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] This is a replacement toaster oven. The process was easy.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Love our new toaster oven
on January 12, 2021
Posted by: Joeyrc
from NJ
Gender:Female
Just bought this toaster after much research. Needed a compact one since we don’t have that much counter space. Looks great in stainless steel. Only used it a few times but looks like it will work well. Would have given it 5 stars, but disappointed that you can’t have two positions for the rack. Tried to slide the rack in the higher position and it was very tight. So probably not suppose to use that position.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Customer Service, January 13, 2021
Thank you for providing your feedback regarding your Black+Decker Natural Convection Toaster Oven. I'm glad to hear that you love your oven, but I’m sorry to hear that you're not fully satisfied with the design of your oven. We strive to provide excellent support for our customers, and I may have a few options I’d like to discuss with you. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42049839 so that I may be able to better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Black and Decker 4-slice Toaster Oven
on January 11, 2021
Posted by: wmh1
from Milwaukee, WI
Gender:Female
I receiver this as a Christmas gift-easy to use and convenient
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
not what I was expecting.
on April 24, 2020
Posted by: AuntMary10
from Monterey, CA
Gender:Female
Thought this would be good after reading the specs, etc. But even though it was a little bigger than the old one that died last night, the interior space was much smaller. I guess it is more a toaster than an oven. Only about 3-4 inches from the tray to the top heating element and it says to keep stuff 1 1/2" from the heating element.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, April 28, 2020
Thank you for offering your feedback regarding your Black+Decker Natural Convection Toaster Oven. I’m sorry to hear that you're unhappy to hear unhappy with the size of your oven. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com