Customer reviews from kwikset.com
Kwikset - SmartKey Iron Black Zinc Electronic Touch Pad Entry Lever
Average customer rating
4.9
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
14
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Kwikset - SmartKey Iron Black Zinc Electronic Touch Pad Entry Lever
Customer Rating
4
Battery compartment plate cover
on February 27, 2025
Posted by: LauraB
from Phoenix, AZ
Gender:Female
Great product, however the plate that covers the battery compartment keeps falling off. One of my contractors knocked it off and now we cannot find it. Wish they sold that as an individual part so we didn't have to buy and install and entirely new unit. Other than that, I just love it!
Response from kwikset.comBy Mariana, Consumer Service, March 3, 2025
Hello LauraB,
We're happy to replace the broken cover for you. Please get in touch with our Support Team for a warranty replacement:
https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
We're happy to replace the broken cover for you. Please get in touch with our Support Team for a warranty replacement:
https://www.kwikset.com/support/customer-service
Thank you,
Kwikset
Written by a customer while visiting kwikset.com
Customer Rating
5
Zwave Version
on April 26, 2021
Posted by: asdadfadsf
Great lock, but where is the zwave version in black???
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy to Install and Use!
on November 17, 2019
Posted by: NolaGuy27
from New orleans
Gender:Male
[This review was collected as part of a promotion.] We added this door lock for an exterior door at our home. I was happy with the ease of installation and programming. Some more advanced locks can be hard to program. I would recommend this lock and I plan to add another for a closet at a vacation property.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Brilliant lever! Need one for all doors!
on November 11, 2019
Posted by: Cheeks784
from Arlington, TX
Gender:Female
[This review was collected as part of a promotion.] We put this on the home office door to keep our toddler from helping himself to papers and pens for coloring. It’s worked brilliant! I’m considering redoing all our babyproofing and putting this lever on all bedrooms and closets! It only took a couple minutes to install and is solid and sturdy. I highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
More Than Just a Lock
on November 8, 2019
Posted by: Clowenstein
from Andover MA
Gender:Male
[This review was collected as part of a promotion.] I installed my SmartCode 917 lock on my Ski Locker at our condo. Not only does it eliminate the need to fumble for keys at -10 degrees to open, the lever type handle is an unexpected bonus. I did not realize how much easier it is to just push down on a lever then to turn a knob. It took about 45 minutes to install and program the lock. It fit perfectly in the current holes and cut outs. A majority of the install time was taking apart what I had installed incorrectly. The reason for this is, some of the instructions are not as clear with both word and drawings as they could be. Once I realized this, it made more sense. If done correctly the first time, it only should take about 20 minutes to install.
The ability to add additional and temporary codes will be a real advantage as we let other use our condo and eliminate the need to give out keys. Another cool feature was being able to re-key myself the physical key lock to match other locks. The look and finish are very elegant while minimizing the number pad. The other features that I really like is that there is no enter key, you just need to hit the 4 digit code (can be up to 6) and it unlocks. Bottom line is that the SmrtCode 917 really is a great way to upgrade a lock that is used on a regular basis with the added benefit of minimal effort to get in the door.
The ability to add additional and temporary codes will be a real advantage as we let other use our condo and eliminate the need to give out keys. Another cool feature was being able to re-key myself the physical key lock to match other locks. The look and finish are very elegant while minimizing the number pad. The other features that I really like is that there is no enter key, you just need to hit the 4 digit code (can be up to 6) and it unlocks. Bottom line is that the SmrtCode 917 really is a great way to upgrade a lock that is used on a regular basis with the added benefit of minimal effort to get in the door.
Pros:
Looks good
Lever handle
Easy program and multiple codes
Looks good
Lever handle
Easy program and multiple codes
Cons:
Need to really follow instructions (lots of little details)
Need to really follow instructions (lots of little details)
Written by a customer while visiting kwikset.com
Customer Rating
5
Solid option
on November 8, 2019
Posted by: jhermon
from Cedar Park, TX
Gender:Male
[This review was collected as part of a promotion.] This was a perfect solution for our inside door. What surprised me was how soild the door handle is itselff. Easy installation and setup. Highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Easy to set up
on November 5, 2019
Posted by: Haileebee
from Sacramento, California
Gender:Female
[This review was collected as part of a promotion.] I havent had this lock for too long but so far I really like it. The set up was somewhat hard, make sure you read the instructions carefully (but again I’m not a handy person at all). I like how sturdy and modern this look on my front door. And it’s so nice to not have to carry keys anymore.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great lock
on November 5, 2019
Posted by: Noackpa
from Sammamish
Gender:Female
[This review was collected as part of a promotion.] We've been using this lock for only 24 hours but it is working beautifully for our needs. It was simple to install, my 13 year old did most of the work with my husband's guidance. My favorite feature of it is that you can delay the lock up to 99 seconds so if you're running in and out, you don't have to enter the code every time. This is a high-quality lock with many features. We installed this on the door from our garage going into our house. It's a door that we rarely ever locked but I find comfort knowing that it will be locked at all times now.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com