Customer reviews from shopyalehome.com
Yale - Matte Black Bi-Metal Wi-Fi Smart Module
Average customer rating
3.8 out of 5
3.8
(75 Reviews)
Open Ratings Snapshot
Rating breakdown 75 reviews
5 Stars
46
4 Stars
5
3 Stars
3
2 Stars
4
1 Star
17
56%of customers recommend this product. 
(
18 out of 32
)
Best Buy Privacy Policy
Customer Reviews for Yale - Matte Black Bi-Metal Wi-Fi Smart Module
Customer Rating
5 out of 5
5
great lock
on June 10, 2024
Posted by: Spyrakoluu
Verified Purchase:Yes
WOW!! what a great lock. I purchased this lock for my summer home. Always a pain in the neck hiding keys etc. This lock solves all my problems as i can monitor my door from anywherwe.
Written by a customer while visiting shopyalehome.com
Customer Rating
5 out of 5
5
Greatest product of all time
on July 21, 2024
Posted by: JayDee
Greatest product of all time. Would definitely recommend to all
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
1 out of 5
1
Smart modules need frequent replacement
on November 9, 2024
Posted by: Marie
from Steamboat< CO
Smart modules last less than a year. Constantly go offline despite good wi-fi signal.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1 out of 5
1
Non functioning new module
on January 12, 2025
Posted by: Mike
from Florida
Verified Purchase:Yes
The module sent to me does not have the ability to do what I wanted it to do which was to hook it up to the internet. I cannot enter the serial number because that number has more letters in it than appear on the installation screen.
Written by a customer while visiting shopyalehome.com
Customer Rating
1 out of 5
1
Doesn't work on 5ghz wifi
on February 23, 2025
Posted by: Roland
from Florida
Gender:Male
It's only after you install it that you find the small print "doesn't work on 5ghz wifi".
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1 out of 5
1
Cooked like an egg
on April 3, 2025
Posted by: Displayname830
Gender:Female
Verified Purchase:Yes
WiFi? Or why fry? Fried my unit immediately and without hesitation.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
3 out of 5
3
App and smart module
on August 20, 2025
Posted by: A Thomas
from Fredericksburg VA
Gender:Male
Verified Purchase:Yes
The system does not always connect to Wi-Fi. Therefore I am unable to check the status of the door when I am away at times.
Written by a customer while visiting shopyalehome.com
Customer Rating
3 out of 5
3
Hoping the lock works with my wifi
on February 18, 2026
Posted by: Cheryl
from Waikiki, HI
Gender:Female
Verified Purchase:Yes
I wish someone would have told me about the wifi problems with this cartridge. Even though I set up the door lock with 2.4G, my wifi keeps switching to 5G, which is draining the batteries on the lock, and disabling the lock. I have asked the wifi company to disable the 5G, but they are telling me this fix is only temporary. I am just crossing my fingers.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
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