It was like pulling teeth to obtain this device (not all Yale's fault, as Renewal By Andersen had some trouble identifying the needed device), and now I am unable to install it despite many attempts. After multiple contacts with Yale, I have no current prospect for satisfaction.
Written by a customer while visiting shopyalehome.com
Cannot update the firmware of my lock nor connect with HomeKit. I have tried everything short of declaring this to be garbage. And it's not the only one I bought, thinking the first one was defective...
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
I purchased a Yale lock with key option and needed a new module and key w/ cylinder. Borh were easy to install and even better, i didn't need the bridge to operate from other locations because the module was set for it already.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
2
WARNING WARNING
on January 31, 2023
Posted by: MAD
from Tucson
I bought the Yale - Assure Lock 2 with this module the did noy sat you have to be within 15 feet with your router ang you have to have 2.4 ghrz NOT 5
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
It advertise that it’s connects to the apple HomeKit and I have tried multiple times and I always get an error message. Thankfully I already have the google home but why should I have to download a new app if it says it supported by HomeKit?
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
allows full and easy configuration and integration of our Yale lock into our smarthome ecosystem (Alexa and Homekit) for ease of access and entry in multiple ways, including automations.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
1
Poor Connectivity
on March 12, 2023
Posted by: R2ro
from Chicago, IL
Gender:Male
I had the module with the outlet Connect and switched over to the one with on module Wifi. I get disconnects at least twice a week. I upgrade my home network myself and know what I am doing. This product is no more than 6 feet from my router and somehow gets disconnected very often. I would recommend getting the Connect module if you have a spare plug near by.
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com