Customer reviews from tripplite.com
Tripp Lite - SmartPro 1500 VA Rackmount/Tower Digital UPS - Black
Average customer rating
4.7
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
65
4 Stars
16
3 Stars
0
2 Stars
1
1 Star
1
96%of customers recommend this product.
(
78 out of
81)
Customer Reviews for Tripp Lite - SmartPro 1500 VA Rackmount/Tower Digital UPS - Black
Posted by: Stu
from Boulder, CO
Verified Purchase:Yes
We've got a third-world power supply in our Denver suburb neighborhood. A little wind or light snow and the power's out. Apparently Excel doesn't know how to do proper tree trimming, and so neighbors' trees are constantly shorting the wires. I purchased two of the SmartPro LCD's: one to backup the media cabinet and provide a charging source for our phones; the other to power the wireless router, internet phone, and a couple of aquarium LED's that are a real pain to re-program if the power is dropped (if we're home we turn off the aquarium lights, so the backup power just keeps the timers powered). I travel half the month (airline pilot), and sure enough while talking to the family the other day from India the wind back home picked up and down went the power. I could hear the beeping of the TrippLite unit upstairs, indicating that it had picked up the power. Beautiful! My wife had gotten the brief before I left, and silenced both units. We then continued to have our phone conversation, and even skype'd over the computers a little later. These power supplies are life-savers, and when they're not picking up the power in an outage, they're saving our expensive media and computer equipment from all the inevitable power fluctuations from our - again - third world utility. Installation is easy, and the display and operation are totally intuitive. I'll never not have these things!
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Great Product for an Awesome Price!
on December 16, 2015
Posted by: Scott Watkins
from Marianna, FL
As the I.T. Director for a large company, it is refreshing to find a quality product at a good price. The Tripp-Lite brand has not only saved me headaches, but also on my budget. The warranty is easy to track and manage, the customer service is well above industry standard, and the products are always great. As for this particular item, it is a "Deploy and Forget" product. I purchased several of these, installed them, set them up with our monitoring system, and forget them (have no issues with them). I definitely will be buying more in the future (especially if I win the 'Fly for Free' contest =P )
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Best reack or shelf mountable UPS on the market
on December 3, 2015
Posted by: Swen
from Syracuse, NY
I have bought at least 4 of these over the years for different business I have worked for and they have always provided fantastic value for the price. Primarily located next to our PoE switch used for VoIP traffic, we have had the phones keep running for over 1.5 hours when the power went down giving us network consistency during short outages and more than enough time to reroute calls if the outage was going to be extended. I have always trusted Tripp-Lite products for their quality, value and dependability.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Greg_z
from Springfield, IL
Verified Purchase:Yes
Even though the times that are given for battery time are relative. When I checked the up time with the software, while our Plasma tv was on. The unit was showing 67.5 minutes of standby time. It blends right in with all of the other equipment on our A/V stand.
Pros: Compact, Great Protection, Green Friendly, Warranty, Well Labeled
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
2
Tripplite Smart1500LCD
on May 20, 2015
Posted by: JS
from Houston, TX
After 4 months of use. Unit has been power cycling and seems to be cutting off power to plugged in devices once daily for the last 2 weeks or so.
No, I would not recommend this to a friend.
Response from tripplite.comBy TrippLitePWR, TrippLitePWR, September 11, 2018
Thank you for reaching out. We are sorry to hear you are not satisfied with your product. Please contact our tech support team to best address your concerns. Tech Support: 773.869.1234, techsupport@tripplite.com
Written by a customer while visiting tripplite.com
Customer Rating
5
Great UPS
on February 25, 2015
Posted by: mcoliver
from Undisclosed
Awesome UPS. Batteries lasted 4+ years which is amazing and it is easily serviceable allowing me to replace the batteries for $40 and have a brand spankin new system. Way cool.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Tom B
on January 31, 2015
Posted by: Road Warrior
from Undisclosed
This is one of those great products that you don't think about, works silently in the background, and simply works. I only wish I had purchased one years ago. My internet provider and computer used to annoyingly croak at the most inopportune times with less than fun results. Now all I hear is the occasional "chirp" in the background telling me that Tripp-Lite is doing its job. The form factor and digital display are an added plus.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
I purchased the Smart LCD 1500VA
on January 29, 2015
Posted by: queennikki1972
from Undisclosed
After purchasing this product in store, I installed it the same day. I found the product quite heavy and well manufactured as far as cosmetics. All hardware was provided and seems to provide an accurate reading of incoming voltages. I immediate after installing this unit to a series of rack mount Tripp Lite power strips, performed a test. Everything worked perfectly. My only wish is that the alarm was a bit louder. There was little documentation about the in-line fuse with a lot of assumption that the installer would know about regarding loads. Especially the various on screen signs. Over all I rate this product so far as a 4 out of 5.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com