I just got mine and it runs very hot, freezes my explorer, disconnects repeatedly, and the transfer speed from a type-c has not gone above 350mb/s. If I weren't in a remote location for work, I'd send it back. For what I paid, I am not happy. And I am very worried about losing my files! Having to plug it in is an extra inconvenience, especially with a SSD. And if it can't stay on my desk and stay connected, then I just don't know what I can do with it. When it disconnects, I can't just unplug the type-C. That does nothing. I have to unplug and replug the power of the device.
I am incredibly disappointed. I own a lot of SanDisk drives and I don't know if I'll buy another.
No, I would not recommend this to a friend.
Response from SanDiskBy SM OLS, May 8, 2025
We're sorry to hear that! We understand how frustrating that must be. Your concerns about heat, connection stability and file safety are valid, and we understand how frustrating this must be, especially in a remote work setting. Please reach out to our support team(https://support-en.sandisk.com/app/askweb) so we can assist in troubleshooting or exploring alternative solutions for you. We truly value your loyalty and hope to regain your trust.
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