Customer reviews from mount-it.com
Mount-It! - ExtraTall Dual Monitor Desk Mount for Up to 27 Screens Gas Spring Adjustable Arms - Silver
Average customer rating
4.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
9
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Mount-It! - ExtraTall Dual Monitor Desk Mount for Up to 27 Screens Gas Spring Adjustable Arms - Silver
Customer Rating
3
Great product - misadvertised on as having a grommet hole mount!
on July 23, 2015
Posted by: Seventh
The mount itself is great, but as other reviewers have mentioned it does not come with the grommet hole base, although the clamp mount (thankfully) does come with it, so I could use it while I wait for the correct part. I wrote to the seller directly about the missing part, but have not heard anything back. Although this isn't the proper venue for it, I can't find another way to contact the seller! Please reach out to me, and I'll update this review with the proper rating. The item itself is boss. Very sturdy, cleanly manufactured, doesn't reek of lubricant oil (like many cheap metal parts do these days). Came clean as well, and everything has a solid feel when assembled. It 'clicks' together well.
Written by a customer while visiting mount-it.com
Customer Rating
3
The mounting base shown in the image is not what ...
on February 6, 2016
Posted by: LJD
The mounting base shown in the image is not what ships, its still acceptable, but a bit low class to show a pic, have all the instructions not match. Works ok, just not as polished as the image.
Written by a customer while visiting mount-it.com
Customer Rating
4
A few problems at first with missing parts, but in the end customer service fixed everything and the product and pricing is a dr
on March 5, 2015
Posted by: Gregory
Exceeded our expectations. Very nice finish, and very sleek and attractive. Unfortunately manufacturer failed to send us the "stump" which mounts the system to the desk. Contacted the manufacturer who was quick to apologize and offer to send the right parts. We played we received some parts but they were not the correct items. So we contacted the manufacturer again and I again apologized and offered to send the correct parts. Another week past and we did finally receive all the parts we needed. So although it was a bit of a rocky start, customer service is incredible and they were committed to making it right in the end. This might have just been a one off scenario but if others have experienced this, there may be a small problem with their QA process. The quality, fit and finish of the product is so incredible and the price is so reasonable when compared to alternatives that I wanted to give them 5 stars. So, instead I will this: The product itself, once you get all the right parts, is a five star product. Customer service is a five-star service. But the quality assurance or shipping department (who ever is responsible for bundling the components together to fulfill orders) was comparatively poor. So, if you are looking for a dual monitor arm set up and you are working with a very limited timeframe, you might think twice about this. But, if you can afford to sort out any missing parts, for the value priced will pay you will not find a better product and you certainly will not find a company whose customer service department is any more enjoyable or easier to work with then this one
Written by a customer while visiting mount-it.com
Customer Rating
5
Easy to put together
on January 8, 2015
Posted by: David Kosorok
Easy to put together, awesome flexibility, now my monitors go exactly where I want them to, reducing neck strain, and looking pretty darn tootin' cool, too!
Written by a customer while visiting mount-it.com
Customer Rating
5
Great All Around
on January 20, 2015
Posted by: GMan
It's great, just what I needed. I previously had a similar mount but the arms on it would not move in the vertical plane so when I moved the arms to the top of the vertical post, that was it and I needed more room beneath them. The cable management is also great, I put video, audio and power through the arms without any more need for tie wraps (I did add a couple of those to the vertical post to keep them out of the way). Love the snap on VESA mounts also. That would be great for heavy TV mounting (on another product).I have three wishes for this however. My old mount had a much more beefy vertical post also the clamp was all metal. The last wish is that they would label the box with the instructions inside or put the instructions and tools in the box with the clamp/post which is what I would think would be the first thing installed. The instructions were in one of the last boxes, the VESA mounts.
Written by a customer while visiting mount-it.com
Customer Rating
5
Five Stars
on April 22, 2015
Posted by: Thomas
Delivered product matched product description. Fits my needs.
Written by a customer while visiting mount-it.com
Customer Rating
5
Good looking anf functional
on April 22, 2015
Posted by: LakotaDog
Wow, Easy to install, and great for moving around and adjusting. OPlus makes my office look like I'm from the future. Lets of comments from my fellow employees. All are like, wow, I want that!Once you get the tension set right, they are easy to adjust, move around and hold in the spot you want them to be. Also super easy to move them to show a guest in my office when I want them to see something on my screens.Set up was pretty easy, and they are heavy, well built and designed product. They engineers put some thought into these. Nicely done.
Written by a customer while visiting mount-it.com
Customer Rating
5
Great system - I have a 27" and a 24" ...
on August 10, 2015
Posted by: D. Brent Harsh
Great system - I have a 27" and a 24" mounted, with a 3rd old LCD position in the center behind - so I can pull the two bigger screens in front so they match up when I'm not using that 3rd screen. Working great so far, very flexible to move around yet they stay where they're put.
Written by a customer while visiting mount-it.com