Customer reviews from lenovo.com
Lenovo - Go Power Bank 40ALLG2WWW
Average customer rating
4.1
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
29
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
5
70%of customers recommend this product.
(
19 out of
27)
Customer Reviews for Lenovo - Go Power Bank 40ALLG2WWW
Posted by: Matt obererr
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. Sleek, fits easily, long battery life
Written by a customer while visiting lenovo.com
Customer Rating
1
Lenovo Go USB-C Laptop Power Bank (20000 mAh
on February 25, 2022
Posted by: friedbologna
from Springfield Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] I confirmed it was compatible with my Yoga laptop yet the laptop charger which is 65 Watt, does not charge the power bank more than 75%. After 57 minutes with tech-support no one could answer my question on why.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 28, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Also, please refer to our Premium Support at https://pcsupport.lenovo.com/us/en/solutions/support.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3
Impressive output, confusing UX
on February 19, 2022
Posted by: RHNM
from New Mexico
[This review was collected as part of a promotion.] I bought this power bank to supplement the L13 I use for remote work. It does everything advertised, and my laptop detects that it is "plugged in" when the power bank is connected. This is really all I was hoping for from the device; a convenient and portable solution to ensure I can remain powered while on the road.
With that said, now that I have it in hand, there is some room for improvement on Lenovo's part. The instructions are barebones at best and the LED charging indicators just feel dated.
If you use a low power wall-charger to charge this batter, be warned - you'll think something is wrong because this thing can take forever to charge to 100%. For example, using a 35w warp charger, this PB reported 75% charge for several hours, leading me to think that something was wrong. By comparison, using the 65w charger that came with my laptop charged it up to 100% in a few hours.
It would have been nice to see an LCD or OLED screen with a battery percentage, especially for around $100 (which is what it cost when I purchased). This power bank does the trick, but I am left feeling underwhelmed and like I paid more than I should have.
Solid 60% with a positive leaning from me.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: AndrewFletch
from Provo, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Doesn't appear to take a full charge. I don't have a Lenovo charger so I can't say for sure if it will work with that, but the universal usb-c chargers I have don't work.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 16, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: mnst
Verified Purchase:Yes
The charger came with no instructions, just a basic warning on battery disposal in 15 languages. The amount of charge it holds is not very impressive, roughly enough to charge half a laptop battery. I was hoping for at minimum a full laptop charge. I’m not sure if I’ll keep it, but I would not suggest buying this product if you need a power bank for a laptop. It may be fine for charging smaller items, like your cell but many cheaper products do that.
Overall I was pretty underwhelmed, which was too bad since I like Lenovo products and have thought highly of them in the past.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Buyer of Too Much Tech
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is great for the traveler with a USB-C powered ecosystem. The integrated USB-C cable is genius, and long overdue for a large size battery pack. This has managed to replace 2 other battery packs, including a RavPower "20,000 mAh" that doesn't seem to actually be up to its rating...
Now let's talk about the good and the bad:
The Good:
Battery capacity seems accurate based on nonscientific testing of a Galaxy S21 Ultra.
Size is reasonable and helped HUGELY by integrated USB-C cable
The output charging cable can also be used to charge it via USB-C - hallelujah!
Extra USB-C output and USB-A output
The Bad:
This thing is NOT cheap
Battery status indicator should really give more than a 4 dot status at this price level
So, should you buy it? If you don't mind spending the change and really value compactness, I'd so go for it. Or - if like me - you happen to have a bunch of Lenovo rewards dollars sitting around...
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sally Hz
Verified Purchase:Yes
It doesn’t charge with a full charge. Also, you must buy a 65w charger adapter to charge the battery itself. Very disappointing.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 24, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com