Extend the T14(2023) for another 3 hours of batter
on December 28, 2023
Posted by: Jackzz
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] its smaller and much lighter than I thought, compared with ESR magsafe 10000mah iPhone powerbank, the size is also good, it would be perfect if it also support wireless charging,.
The 3 hours is about 70% screen brightness, wifi and Edge(20tabs+), Teams, office apps running all time.
I bought this power bank two months ago and it.is no longer functional. Single LED flashes but won't acct a charge. Tried to contact customer support but am told the Serial Number is invalid. Super frustrating.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, November 1, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible, https://support.lenovo.com/us/en/
[This review was collected as part of a promotion.] It is capable of charging my X1 Yoga and give me an extra three hours work time on the laptop. It's heavy but given the capacity, quite reasonable. The only negative thing is it becomes very warm when it charges the laptop.