Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Customer Rating
5
Love it!
on March 12, 2026
Posted by: tgmets31
from East Windsor, NJ
[This review was collected as part of a promotion.] We love our new Vertuo Pop Plus! This is our first espresso maker, and everything has been as advertised. Even though it's one of the more affordable Vertuo machines, I haven't found any drawbacks. Making any drink is so quick and easy, and all of the coffees and espressos we have tried have been delicious. The only thing I noticed is that when adding warmed milk from the add-on frother, the temperature of the espresso seems to drop fairly quickly. But I guess that means I'm just sipping it too slowly! Still 5 stars.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very Convenient!
on March 15, 2026
Posted by: Soybubbles
from Texas
[This review was collected as part of a promotion.] I've had this machine for about a month and it's my favorite!!! Its so cute, works well and is really great for when I'm lazy and dont want to make espresso on my manual machine :p
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on March 23, 2026
Posted by: Ashley
from Van Nuys. CA
[This review was collected as part of a promotion.] I was very hesitant on purchasing but I made this a birthday gift from me to me. I like the Nespresso Vertuo because it’s quick, convenient, and consistently makes smooth, great-tasting coffee. It’s super easy to use, and I love that I can get a quality cup without any hassle or guesswork
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great little machine
on April 30, 2023
Posted by: PJ
from New Jersey
[This review was collected as part of a promotion.] Got the Vertuo Pop as a replacement for my Vertuo Next. I love the smaller size and the color. The machine works well.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Little Machine
on July 5, 2023
Posted by: kcmahan
from Maple Grove, MN
[This review was collected as part of a promotion.] I bought this machine about 2 months ago and I can now say that I love it as much as Id hoped I would. I bought this particular machine because it brews the larger pods like the iced coffee and the pour over. The one notable item about the machine is that it needs to be propped up on something in order to use the bigger cups and glasses for the iced coffee and pour overs. Which is fine as i have a pod holder under mine. But its a good to know fact.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointing design
on December 19, 2023
Posted by: Daniel2023
A little disappointed, bought this for my wife for Christmas so she could do the iced coffee feature. The space for a glass is much too small. Find ourselves swapping in a second glass to avoid overfilling. Why would you design it this way?
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
1
LONG TIME CUSTOMER- HUGE DISAPPOINTMENT!
on December 27, 2023
Posted by: KBUTTERY
from MICHIGAN
I really wanted to like this machine. I bought it Dec 19 2023. as a Christmas present to myself. I thought I would give it a go. I have had many of the Nespresso machines through the years that cater to the original pod and currently use the KitchenAid Machine for original pods.
I wanted to have more versatility in different flavor pods and different size cups.
Every time I go to make a cup of coffee it is lukewarm. Not hot at all. I like my coffee hot. My Kitchen Aid does that with the original pods. This was a huge disappointment. I was so looking forward to having/liking this machine.
I wanted to have more versatility in different flavor pods and different size cups.
Every time I go to make a cup of coffee it is lukewarm. Not hot at all. I like my coffee hot. My Kitchen Aid does that with the original pods. This was a huge disappointment. I was so looking forward to having/liking this machine.
It is not enjoyable if your coffee is cold and you wanted a hot cup of coffee.
This definitely will be a return to Santa
This definitely will be a return to Santa
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, December 28, 2023
Thank you for your honest review. We share your disappointment that you've experienced issue with the Vertuo Pop machine. We are happy to see you were able to speak with a Coffee Specialist who assisted you with your concerns. If you still need any further assistance, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are available 24 hours a day, 7 days a week. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love so far!
on April 1, 2024
Posted by: megan77
from Little Rock, AR
[This review was collected as part of a promotion.] My old Nespresso sadly died after 4 years, and although I was sad to have to get a new one, I am very pleased with this model! It looks a lot better on my counter and I like the updated tech such as being able to make a coffee pod more concentrated like espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA