Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Customer Rating
4
Vertuo vs vertigo Pop
on January 5, 2026
Posted by: Michelle
from NJ
[This review was collected as part of a promotion.] We liked our vertuo so much we bought the pop for our vacation home. The pop has much smaller footprint but is a little slower & the locking mechanism is a bit awkward, hence the 4 stars. However the pop has ability to make iced coffee, which is a great plus. So both machines have their pros & cons.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product!
on January 5, 2026
Posted by: Cait000
from Genoa City, Wi
[This review was collected as part of a promotion.] I bought this machine for my grandma for christmas. She absolutely loves it! It came with a whole month of free coffee with her to try and even came with promo discount codes for free additional coffee with any new purchase. Also LOVE the recyclable options for the pods!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Good Product
on January 5, 2026
Posted by: wwillabus
[This review was collected as part of a promotion.] I am happy with how this purchase has been working so far.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Vertuo Pop+ is and Incredible Coffee Machine
on January 5, 2026
Posted by: RickH
from Kenova WV USA
Having never had Nespresso coffee I visited the boutique while in Columbus, OH. I described my taste preference and the barista made a cup of Intenso and I was hooked. I hoped to get a Nespresso machine someday but my wife got me a Vertuo Pop Plus for Christmas! I did not know home-brewed coffee could be so good. Free recycling for pods is a plus.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Save so much $$
on January 6, 2026
Posted by: Tyster
from Scottsdale, AZ
[This review was collected as part of a promotion.] I love my Nespresso! I save so much money compared to going to Starbucks!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect size, perfect cup
on January 14, 2026
Posted by: krs8
from New York, NY
[This review was collected as part of a promotion.] This is my 2nd Vertuo machine. The first one lasted several years before I retired it and bought this smaller one that fits much better on my counter. Bonus is it also brews the coffee much quicker so that is nice! Love my Nespresso machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on January 15, 2026
Posted by: Rox
from San Diego
[This review was collected as part of a promotion.] I bought this a couple of weeks ago but I’m returning it because the large mugs do not fit under the spout. I’ll buy another one
I would recommend this to a friend!
Response from Nespresso USABy Chloe H., Customer Service, January 16, 2026
We're disappointed you did not enjoy this machine, Rox. Please call us at 800-562-1465, we're available 24/7, and we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not for long term storage
on January 17, 2026
Posted by: David M
from Denver and Florida
If you don’t use it needs major cleaning …called support and is not easy to clean spinning heads, could not do it during the support call because
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA