Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Customer Rating
4
Great features, slightly to small
on December 9, 2025
Posted by: eileenigl
from tampa, fl
[This review was collected as part of a promotion.] i do love the look of the machine and how compact it is but its so small i cant fit my latte glass, i have to pour it as a shot which isnt the worst thing ever but im used to my bigger machine that had more water capacity, could hold more empty pods etc. The bluetooth feature is a huge plus because now i can pull mug size capsules as double espressos by adjusting it in the app and pulling it "iced" by double tapping. overall very cool but wish it was slightly bigger.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love It. No Regrets
on December 10, 2025
Posted by: isissosilly
from Fort Lauderdale, Florida
[This review was collected as part of a promotion.] This machine is so cute and the perfect size—not bulky at all—and it doesn’t take up much space on my kitchen counter. I love how simple it is to use; you literally just press a button and you’re good to go.
One of my favorite features is the double-tap option, which turns any mug-sized cup into a double-shot espresso. I use it all the time for iced coffee, especially with the Barista Creations flavored capsules, and it works perfectly every time.
My only critique is that the instruction manual could be clearer, especially when it comes to cleaning before first use. It relies mostly on small images, which can be confusing. I also wish there were clearer guidance—or a machine indicator—letting you know when it’s time to descale and how often to use a descaling kit.
Overall, it’s a great machine that makes excellent coffee and is super user-friendly for everyday use.
One of my favorite features is the double-tap option, which turns any mug-sized cup into a double-shot espresso. I use it all the time for iced coffee, especially with the Barista Creations flavored capsules, and it works perfectly every time.
My only critique is that the instruction manual could be clearer, especially when it comes to cleaning before first use. It relies mostly on small images, which can be confusing. I also wish there were clearer guidance—or a machine indicator—letting you know when it’s time to descale and how often to use a descaling kit.
Overall, it’s a great machine that makes excellent coffee and is super user-friendly for everyday use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Quick Coffee Maker
on December 10, 2025
Posted by: Joltz88
from West Virginia
[This review was collected as part of a promotion.] Ease of use, I just wish the coffee come out hotter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine ever!
on December 11, 2025
Posted by: Humble Wellness
from Prescott, AZ
[This review was collected as part of a promotion.] We use this machine in our wellness office and absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great product
on December 11, 2025
Posted by: Nick24
from NJ
[This review was collected as part of a promotion.] I bought this close to a month ago and it’s perfect
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 12, 2025
Posted by: Jo
[This review was collected as part of a promotion.] Best coffee I have had. Coffee is always so creamy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use!
on December 12, 2025
Posted by: Mike777
from Lewisberry PA
[This review was collected as part of a promotion.] Works great! Brews consistently. So easy to use and craft great drinks.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best of the best
on December 15, 2025
Posted by: El cabron
from Miami Florida
[This review was collected as part of a promotion.] I bought this a while ago and I’m super happy with it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA