Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Customer Rating
5
Great taste and easy to use!
on February 7, 2026
Posted by: Patkmat
from Texas
[This review was collected as part of a promotion.] Nespresso coffee is so amazing. It's rich and foamy and very satisfying to drink. The Pop machine is extremely easy to use. Even my husband who is disabled can use and enjoy it with ease.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Machine
on March 1, 2026
Posted by: Lucily31
from Miami, FL
[This review was collected as part of a promotion.] I love this machine. I am saving so much money making coffee at home everyday. It takes a few minutes to make and the flavors and taste in my opinion are better than the local coffee shop. One press of a button and delicious, foamy coffee is at your fingertips. Highly recommended it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great All Around Machine
on March 7, 2026
Posted by: Dave72
from Union City, CA
[This review was collected as part of a promotion.] My wife bought me one a couple weeks ago and I’ve been really enjoying it. I love the coffee cup size pods and the there’s so many good flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine
on March 10, 2026
Posted by: JJ
from Michigan
[This review was collected as part of a promotion.] So fun. I love it! The espresso is lovely. The pink is very pretty!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the Change
on March 11, 2026
Posted by: Fi
from New York
[This review was collected as part of a promotion.] It’s been amazing so far. I’ve been testing out flavors and getting used it it. It’s a bit buggy ( residual water where pods sit) but other than that it’s pretty easy to use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
An Excellent Cup of coffee!
on March 14, 2026
Posted by: Mrslee160
from Queens, NY
[This review was collected as part of a promotion.] The Vertuo Pop is functional, neat and produces delicious coffee every-single-time!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Failed Vertuo Pop+
on March 16, 2026
Posted by: Heather
from Atlanta, GA
I was gifted the Vertuo Pop+ cream/yellow top as a housewarming gift. It came with a sample pack of different sized coffees. We only made it through about 6 of the samples when the machine stopped making coffees. It would make all the regular sounds a machine would make but it dribbled out some water and then when we opened it found out it foamed up around the capsule holder/cage. Looked up tips as to how to fix the problem it worked 1 or 2 times and then went back to foaming up around the same area. Tried one more time to fix the problem but it kept having the same problem. I didn't want any more hassles of trying to fix it, so it got sent back. Now I'm trying to figure out which Vertuo machine to replace the Vertuo Pop+. The coffee we were able to make were great.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 17, 2026
We know this is disappointing, Heather. We're here to help with your Nespresso machine and ask that you call Nespresso directly, 800.562.1465. A Machine Expert is available 24/7 to troubleshoot over the phone and provide replacement or repair service if needed. We look forward to hearing from you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine for the price
on April 18, 2023
Posted by: coffeelove39
from Memphis, TN
[This review was collected as part of a promotion.] I purchased this for my sister and now I want one for myself! It is so small and compact and cute. It also gives you the option to brew larger size pods which I cannot do with my vertuo plus. I would give 5 stars if it had the automatic open/close like my plus has but so far this is the only drawback
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA