Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Customer Rating
5
Great Machine
on January 9, 2026
Posted by: yas235
from New York. nY
[This review was collected as part of a promotion.] Bought this as a Christmas present for a family member and they were super happy with the coffee that this machine brewed.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee
on January 13, 2026
Posted by: Espresso101
[This review was collected as part of a promotion.] Such an amazing machine. Brought for a friend and she is absolutely loving it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the convenience and color choices
on January 14, 2026
Posted by: Michelle
from Georgia
[This review was collected as part of a promotion.] I bought it after Christmas. I used my brother's during Christmas and had been buying the cold brew coffee from the store. After doing the math, this was a much better option for me.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Gourmet coffee at home.
on January 15, 2026
Posted by: coffee girl
[This review was collected as part of a promotion.] I bought one for myself and liked it so much, ordered one for my son and daughter in law.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Look forward to the mornings…
on January 15, 2026
Posted by: Shc
from Denver, Colorado
[This review was collected as part of a promotion.] I look forward to getting up every morning just to enjoy my Nespresso experience. The coffee is delicious and feels like such a treat. Coffee is smooth and creamy and I use only a touch of cream as a result. My mornings are truly improved now that I have my Nespresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Wish I had picked a different machine
on January 15, 2026
Posted by: JL26
from NY
Every other time I make my coffee, the red light comes on. I tried cleaning it, changing the water... I have to unplug, replug, every time it does this. Now one of he sections that grabs the pods broke so I manually take the old pod out. I've had the machine for 2 months. I love the coffee but this machine is awful.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service, January 16, 2026
Thank you for your honest review. We're available 24/7 to assist you with your Vertuo Pop+, please call us directly, 800.562.1465, and a Machine Expert will be happy to help.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Flexibility
on January 17, 2026
Posted by: xyzabc1549g
[This review was collected as part of a promotion.] I really enjoy the machine so far. I like the expert mode's ability to brew coffee pods into double shots of espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great feature
on January 17, 2026
Posted by: Daniel
from CT
[This review was collected as part of a promotion.] I bought it 2 weeks ago, it is an excellent choice, its consistency, speed and tasty.it delivers exactly what it promises. ☕
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA