Customer reviews from Nespresso USA
Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Average customer rating
4.6
(1,755 Reviews)
Rating breakdown 1,755 reviews
5 Stars
1,422
4 Stars
198
3 Stars
46
2 Stars
28
1 Star
61
93%of customers recommend this product.
(
1,452 out of
1,567)
Customer Reviews for Nespresso - Vertuo POP+ by Breville, Dark Grey - Dark Gray
Customer Rating
1
Recommend other vertuo machines, regret the Pop
on March 25, 2026
Posted by: KK
from Arkansas
I bought my pop two years ago for my office. Through the years, I have owned three other Nespresso Vertuo machines. I regret buying the pop. It is loud and has irregular coffee results, sometimes watery, sometimes burnt tasting.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 26, 2026
We're sorry you did not enjoy the Vertuo Pop. All Nespresso machines come with at least a one-year warranty. Please give us a call at, 800.562.1465, we'll be happy to help assist you.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Small Machine with a Loud Heart
on April 10, 2023
Posted by: RockWafflez
from New York, NY
I bought this machine over the weekend and I can humbly say I'm enjoying the machine for now as it's working as intended. The machine doesn't take up a lot of counter space and I can say the fun colors will definitely make it stand out on your counter or where ever you go. My only flaw with the Machine is that as its reading the Capsule and brewing the coffee, the Machine is pretty loud and the Crème on the coffee doesn't come out as thick as say the Evoluo or Vertuo Plus. But if that's two things you can look past you wont go wrong with this purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better machine than Vertuo Next
on April 18, 2023
Posted by: Ryan
Coffee using this machine vs the vertuo next machine gives it a more darker roast taste. Like it makes the coffee stronger somehow. Also more frothy, which is cool. I also like that I don’t have to use my man hands strength to open and close it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great little machine
on April 27, 2023
Posted by: GEM
from New Rochelle, NY
[This review was collected as part of a promotion.] Had it for a few weeks and love it. Perfect coffee/espresso every time
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best decision ever
on April 27, 2023
Posted by: Coffeefreak
from WV
I love it! I was on the fence about purchasing because I’m extremely picky about my coffee. I’ve gone to the same small town coffee shop for 10 years and for the last year have struggled with their lack on consistency due to employee turnover. With that said, I haven’t had an espresso or coffee pod I don’t like yet!! Easy and quick to use. Espresso is smooth & delicious. Only down side is having to order pods versus running to the store in a pinch BUT shipping has been extremely fast. I’ve placed my 3rd over in less than a month 😏 I can drink iced lattes all day long at a fraction of the cost.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Entry Nespresso Machine
on May 6, 2023
Posted by: Benstergram
from Los Angeles Ca
[This review was collected as part of a promotion.] This is my second Nespresso unit. I bought this for my workplace. It is simple and easy to use. The unit doesn’t produce hot enough coffee like my previous unit but still works great.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Support, May 8, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. Nespresso provides lifetime troubleshooting assistance and the machine has a one-year warranty. We are happy to further assist you by phone regarding the temperature issue you've mentioned. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on May 16, 2023
Posted by: heel93
from Atlanta, GA
My Nespresso Vertuo machine is now an indispensable part of my kitchen. I was a rare coffee drinker until I had a REAL cup of coffee overseas. This is the first machine that makes authentic coffee and not colored water.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this machine!
on May 19, 2023
Posted by: Adriana
from Los Angeles, CA
[This review was collected as part of a promotion.] I bought it because I’ve always wanted a Nespresso but did not have enough counter space. This machine is small and fits perfectly in my space. It makes great coffee, so very pleased.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA