Customer reviews from ATT.com
Apple - AirPods Pro 2 Wireless Earbuds,Active Noise Cancellation, Hearing Aid Feature, Bluetooth Headphones - White
Average customer rating
4.6
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
308
4 Stars
51
3 Stars
18
2 Stars
9
1 Star
13
92%of customers recommend this product.
(
352 out of
384)
Customer Reviews for Apple - AirPods Pro 2 Wireless Earbuds,Active Noise Cancellation, Hearing Aid Feature, Bluetooth Headphones - White
Customer Rating
3
Great electronics and sensors, average sound
on June 1, 2017
Posted by: jl76
from Boulder, CO, United States
All the features worked perfectly. Using them was automatic and seamless. Sound quality was my concern with them. Probably my fault because I like a mellow bass heavy sound. They stayed in my ears perfectly and the wired apple ones never do. If they would have been better on the lower end of the frequency I would have loved them. If you like the wired apple version these are better sounding and will stay in your ears fine.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Top sound
on July 16, 2017
Posted by: Jcostalot79
from Gardnerville, NV, United States
First off I am an Apple user all the way. At first I didn't see why owning a pair would be beneficial. I read other reviews and decided to get them. The battery lasts a pretty good long time. The sound is top notch. They are so convenient to keep in your pocket and when you wanna listen to something or even make a call just put them in your ear. It's great not having the wires snagging on your clothing or ripping them out of your ears. Apple is top notch when they release a product. They take extra time to make them perfect the first time out. Great all around. I recommend them to all Apple users.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Awesome headphones!
on August 29, 2017
Posted by: DPhan02
from Fort Wayne, IN, United States
Love these headphones! Was worried originally about them falling out, but no issues! They hold in place even when I run a few miles outside. Only faulty issue is syncing with Apple Watch. I have a series 2, and you have to "re-connect" the headphones by resetting your watch. It's more of a watch issue since it was a problem with my Beats 2 as well. Hopefully a software update will fix this. But it automatically syncs easily with my iPad, iPhone, iMac and MacBook Pro. Excellent product!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Range increase & find my airpods addition
on December 5, 2017
Posted by: WCDizzy
I’m not commenting to nag or bash the brand. These headphones happen to be super convenient. I use one ear is at a time. When one gets low I swap it for the one I’ve kept with a full battery and let it charge back in the charging case which is super cool. Between my AirPods, iPhone, and Apple Watch series 3 I can literally talk on the phone hands free all day. I do have a few requests for Apple. Can you please increase the wireless range/strength to use the AirPods further from your paired device without any distortion. And if I misplace my headphones is have taken against my will I would like to be able to locate them so I may find them. That would the best. Thanks in advice. Otherwise great piece of technology
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Love my AirPods
on January 4, 2017
Posted by: johnmac59
from Michigan, United States
When I ordered the AirPods, I honestly wasn't sure I would keep them. After using them for a week, I am definitely keeping them.
The headphones sound good, battery life is good and I LOVE not having a wire connecting the 2 AirPods. That being said, I had 2 major concerns when I first got these things.
1. Comfort – I was never a fan of any iteration of the Apple EarPods. The were uncomfortable in my ear and caused a bit of pain after wearing them for a short amount of time. Since the part that goes in the ear looks exactly like the EarPods, I feared that the Airpods would be uncomfortable in my ear as well. I was pleasantly surprised to find that these fit in the ears much better than the EarPods and did not cause the ear pain either.
2. Would they stay in my ears? – Another area that I was pleasantly surprised. The first test I performed with the AirPods was putting them in my ear, jumping around and then running a short distance. I am happy to report that they did not fall out of my ear and fit way better than I could have imagined. Not sure I will actually use them at the gym, but at least I know they will stay in my ear if I do decide to use them.
One caution I should mention is that they do let ambient noise in since they don’t create a seal between the ear and the AirPod. For me, that is preferred so that I can still be aware of my surroundings. I would probably not use them on a plane, but most everywhere else, they will work fine.
My only complaint with the AirPods is that there are no in-line volume controls. If you want to raise or lower the volume, then you have to do it on the phone or tap one of the AirPods twice to activate Siri and then ask her to raise or lower the volume. In certain situations, you will look odd doing this. This is a fairly big deal for me, so I did knock them down 1 star for it.
Over all, if anyone is looking for a great set of wireless earbuds, they should consider Apple AirPods.
The headphones sound good, battery life is good and I LOVE not having a wire connecting the 2 AirPods. That being said, I had 2 major concerns when I first got these things.
1. Comfort – I was never a fan of any iteration of the Apple EarPods. The were uncomfortable in my ear and caused a bit of pain after wearing them for a short amount of time. Since the part that goes in the ear looks exactly like the EarPods, I feared that the Airpods would be uncomfortable in my ear as well. I was pleasantly surprised to find that these fit in the ears much better than the EarPods and did not cause the ear pain either.
2. Would they stay in my ears? – Another area that I was pleasantly surprised. The first test I performed with the AirPods was putting them in my ear, jumping around and then running a short distance. I am happy to report that they did not fall out of my ear and fit way better than I could have imagined. Not sure I will actually use them at the gym, but at least I know they will stay in my ear if I do decide to use them.
One caution I should mention is that they do let ambient noise in since they don’t create a seal between the ear and the AirPod. For me, that is preferred so that I can still be aware of my surroundings. I would probably not use them on a plane, but most everywhere else, they will work fine.
My only complaint with the AirPods is that there are no in-line volume controls. If you want to raise or lower the volume, then you have to do it on the phone or tap one of the AirPods twice to activate Siri and then ask her to raise or lower the volume. In certain situations, you will look odd doing this. This is a fairly big deal for me, so I did knock them down 1 star for it.
Over all, if anyone is looking for a great set of wireless earbuds, they should consider Apple AirPods.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
LOVE! Worth every penny!
on January 6, 2018
Posted by: DianneO
I traded my iPhone 7 Plus after purchasing my new iPhone 8 Plus and took my credit to purchase these amazing wireless buds. It's been love at first sight. From how incredibly easy linking and setting up my AirPods to my iPhone, I have had very little trouble syncing to my Asus laptop. I think the sound quality is superior to my Apple earbuds, they don't ever fall out and range is great. I pop them in while cleaning my house with my iPhone in the livingroom. I can move all the way to my garage and clear across the house and they stay connected. Looks wise I am not a huge fan but, honestly, I could care less how they look. THEY ARE AMAZING!!!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
AirPods by Apple
on December 4, 2017
Posted by: Tupacshhh
Design: could be better but they’re still good. It all depends on your type of ear your have but for me they don’t fall off when I work out or run. I connect to my watch and leave the phone behind.
Sound: they sound good and if you want an idea on the quality of the sound you can say they’re slightly above the EarPods included on the iPhone.
W1 chip: make connecting to Apple products super easy and you can be away from your phone about a good distance and still have good sound.
Overall: price is a big turn down for these but I like the sound and connectivity with Apple products that I would recommend to you.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Apple AirPods
on January 5, 2018
Posted by: NewllanoCorStore
I absolutely love them. I’m a new Retail Sales Rep and I just want you to know these things are awesome. I can Bluetooth them to my phone or my watch. Personally they fit better than the ones that come with your phone and I’d say I get a solid 2 days charge or longer with regular usage. Each AirPod has it own battery life and then the box is a wireless charging case for on the go. I can’t stress it enough how amazing they are. You’ll forget their there until someone asks what’s that in your ear. Lol. You can stream music to them. Take phone calls. Speak to Siri. Just saying. What can’t they do.
I would recommend this to a friend!
Written by a customer while visiting ATT.com