Customer reviews from scotchbrand.com
3M - Scotch Magic Tape, 1 Roll, Numerous Applications, Invisible, Engineered for Repairing, 1/2 x 800 Inches, Dispensered (11
Average customer rating
4.8
(677 Reviews)
Rating breakdown 677 reviews
5 Stars
600
4 Stars
48
3 Stars
8
2 Stars
4
1 Star
17
93%of customers recommend this product.
(
285 out of
306)
Customer Reviews for 3M - Scotch Magic Tape, 1 Roll, Numerous Applications, Invisible, Engineered for Repairing, 1/2 x 800 Inches, Dispensered (11
Customer Rating
1
Scotch MAGIC Tape
on April 6, 2017
Posted by: Susie
from Cheltenham, United Kingdom
Gender:Female
I have been purchasing your Magic Tape for many years but the recent 3 packs I have purchased I have not been able to use, unfortunately. You cannot use the green strip (if the roll has one) to start the tape as it splits into many strips and you certainly cannot find the end. What has happened? Is the tape thinner than it used to be? Has the manufacturer changed? I await your reply asap. Thank You.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, April 10, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect and we are sorry for the difficulty. Our team in the UK will be reaching out to you to assist. Thanks again, and we look forward to connecting with you.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible product.
on February 27, 2017
Posted by: Smithone
from Cincinnati, OH, United States
Gender:Female
Bought a pack of 3 and 2 of them are useless. Lost the end and impossible to restart. Came off in little strips.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, February 28, 2017
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. Please know we will be sending you a direct e-mail offering assistance. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Nothing magic about the magic tape!
on February 5, 2017
Posted by: Luna
from Belgium
Gender:Female
I work in a school with 3000 students where we use a lot of 3M products. We've always been happy about the quality up till now. Without a dispenser it is impossible to get hold on the tape even when it's a new roll. The green lit doesn't come off easy.... Many colleagues get frustrated about it. So now we've bought dispensers but with our fingernails we can't get a grip on the tape. I decided to take some of them back home for the weekend. Today I succeeded in putting 8 rolls on a dispenser (in 32 minutes yeah!) using a potato knive to loosen the tape. I had to throw a lot of tape in the bin though before getting result. I wonder if the employees at 3M use this tape? I can't imagine anyone finding this tape easy to handle. I would love to see an instruction video. :-))) Please change this tape into magic because this one is not good for the image of 3M!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, February 8, 2017
Thank you for taking the time to leave your review. Please know we have sent you a direct e-mail so we can assist. Customer feedback is very important for us to constantly improve our products.
Written by a customer while visiting scotchbrand.com
Customer Rating
5
The only tape I buy
on December 25, 2016
Posted by: susan1215
from Omaha, NE
Gender:Female
I have bought Scotch Magic tape for many years and have always been happy with it. I used a lot of it this Christmas and was very happy with the results.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Who destroyed this product?
on December 2, 2016
Posted by: sosorry
from Johnson City, TN, United States
I hope these are actually seen by the "right" people who can respond. The owners of this company need to know someone changed this product with negative consequences. Tape now resembles cheap dollar knock offs of what used to be a great product. Simple handle and you can feel the loss of substantive materials. No body, too easy to stretch and twist. Heartbroken person looking for a replacement product. You used to be the best.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, December 5, 2016
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
5
Excellent Product
on October 24, 2016
Posted by: DEBORAH
from Aurora, TX, United States
Gender:Female
I have used Scotch brand tapes for 40+ years. I love the quality they provide, but my favorite is the Magic tape. I use it for all my gifting. I love to buy presents for others and Magic tape allows me to provide the most beautiful packaging! Please keep up the good work and never, ever stop making this product!
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
horrible rroduct
on October 11, 2016
Posted by: coop
from Brooksville, FL, United States
Gender:Male
bought a package of 4. Just threw out # 4. The tape breaks coming out of dispenser and almost impossible to restart it. Same issue on all the roles. never expected such poor quality from this old line company. I just replaced another 12 roles I had given to a Sunday School class with brand x which works as expected.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, October 12, 2016
Thank you for taking the time to leave your review. Please know we have sent you a direct e-mail so we can assist. For any customer who experiences a quality concern, we ask you please connect with our team for help by calling 800-328-6276 M-F 8am-4:30pm CT. Thanks again!
Written by a customer while visiting scotchbrand.com
Customer Rating
4
New despenser design is a bummer
on September 23, 2016
Posted by: Andrew
from Minneapolis, MN, United States
Gender:Male
You finally had it good for a long time, and then you go and mess it up, typical. the actual tape is as good as it ever was, its just awkward to use now.
I would recommend this to a friend!
Written by a customer while visiting scotchbrand.com