Customer reviews from intexcorp.com
Intex - 64417ED 22in Queen Dura-Beam Comfort Plush High-Rise Inflatable Air Mattress with Built in Pump for Travel and Cam
Average customer rating
4.2
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
37
4 Stars
12
3 Stars
7
2 Stars
3
1 Star
4
86%of customers recommend this product.
(
36 out of
42)
Customer Reviews for Intex - 64417ED 22in Queen Dura-Beam Comfort Plush High-Rise Inflatable Air Mattress with Built in Pump for Travel and Cam
Customer Rating
3
Great bed but didn't last
on October 22, 2025
Posted by: JS
from IL
Gender:Female
Bought this mattress hoping to use it 3-4 weekends per year. Used it 3 nights and absolutely loved it. A few months later we attempted to use it again and were on the floor after a couple of hours. It appears to leak at the pump. Inflated it again the next night and same issue. We were very disappointed. Filled out the paper work and was sent a new one. Haven't used the new one yet but hoping we get more than one use out of it.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, October 23, 2025
We’re sorry your first mattress didn’t hold up—that’s certainly not the experience we want. We’re glad a replacement is on the way and hope it meets your expectations. If you have any issues with the new one, please contact us via chat at intexcorp.com or call 310-549-8235 for support.
Written by a customer while visiting intexcorp.com
Customer Rating
2
on August 29, 2025
Posted by: Sylvia
from Illinois
Gender:Female
Received this mattress in March, used quite often, but not enough for it to just start deflating when you sleep. Has no holes, must be on the seams.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, August 29, 2025
We’re sorry your airbed isn’t performing as expected. The limited warranty is valid for 1 year from the original date of purchase. If you have your receipt, please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can assist you.
Written by a customer while visiting intexcorp.com
Customer Rating
4
First one failed on second use
on July 26, 2025
Posted by: SteveofPA
from New Oxford, PA
Gender:Male
I bought this matress, Tested it when I first got it and used it once in my home. I took it campling and it deflated the first night. Upon returning home and checked it and found over four pin hole leaks in the matress at varios spots. when camping I used a ground cover and the bottom of my tent is think so I am leaning toward a defect in the matress. But I contacted Intex and they sent me a brand new one that has been up for over 7 days and no leaks. I am hoping for the best on my next camping trip because this matress is really nice and comfortable
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, September 9, 2025
Thank you for sharing your experience, and we’re sorry to hear about the issues with your first mattress. We’re glad our team was able to quickly assist and get you a replacement. It’s great to hear the new one is holding up well so far! We hope your next camping trip is comfortable and leak-free. If you need any further help, we’re here for you!
Written by a customer while visiting intexcorp.com
Customer Rating
5
Very good support
on June 11, 2025
Posted by: Lu
The support line is very helpful. The defect air bed was replaced promotlt.
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
Thank you for your kind words! We're glad our support team could promptly assist and replace your air bed. We appreciate your feedback and hope you continue enjoying your Intex Dura-Beam Comfort-Plush Airbed.
Written by a customer while visiting intexcorp.com
Customer Rating
2
Hit or miss
on April 11, 2025
Posted by: Emily
from Los Angeles
Gender:Female
My first one I had was amazing and lasted almost 6 months, but this replacement they sent us with our warranty is faulty I think since we have to keep adding air through the day and it goes a bit soft on us when we're sleeping. It's been over a week so I doubt it's still stretching out.
Response from intexcorp.comBy Intex Consumer Service, June 17, 2025
We’re sorry to hear the replacement airbed hasn’t performed as well as your first one. We understand how frustrating it can be to deal with air loss during the night. Please contact us at 310-549-8235 or via chat at intexcorp.com so we can assist you further.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Fabulous air mattress
on February 20, 2025
Posted by: Lindsay
from Ontario
Gender:Female
Absolutely fantastic!! The size, firmness, ease of inflation, price, customer service
I would recommend this to a friend!
Response from intexcorp.comBy Intex Consumer Service, February 21, 2025
It’s great to hear that you’re loving your Intex air mattress! We appreciate you highlighting the size, firmness, ease of inflation, and value. Thanks for sharing your experience!
Written by a customer while visiting intexcorp.com
Customer Rating
3
Disappointed With This One
on January 16, 2025
Posted by: 96svtdriver
So it's 3 weeks in with nightly use of this particular inflatable mattress and I'm honestly not impressed with this one. Sure it's comfortable and I've had s few Intex mattresses in the past, all purchased at a big box retailer except for this one. I know these mattresses are supposed to stretch as one uses them, but I've never had one 'stretch' this much. Every night I've had to wake up and add air or when I get home from work I find air needs to be added. I thought maybe there's a leak in it from the factory at this point, but I can't find it like I usually can when these eventually wear out.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, January 17, 2025
We are sorry to hear of your disappointing experience. Please contact our service center via chat at intexcorp.com or by phone at 310-549-8235, for further assistance.
Written by a customer while visiting intexcorp.com
Customer Rating
2
Very disappointed I'm sorry to say. Regret purchas
on December 12, 2024
Posted by: Sandra76
from Canyon, Texas
Gender:Female
Unfortunately I'm not impressed with this air mattress. It seems like it takes forever to fill up and the edges never seem to get inflated so it's pretty squishy on the sides. I've been sleeping on another brand of air mattress for over a year now and I really loved it. Unfortunately my dogs have slowly destroying it for a while and I had to find a replacement. This mattress doesn't even come close to being as good as the other one was. Close in price but not quality. I know they're not intended to be a mattress that is used every night for a long time but I haven't even been using it for a week and I hurt all over. The last one was the most comfortable mattress I've ever slept on, including regular mattresses. I was expecting this one to be very similar because it has a lot of the same features as the other one. The only thing I can say that I really like about it is the height. It's taller than the other one. I don't believe I would purchase this mattress again, even if it was just for camping occasionally. I'm sorry to leave a bad review but I'm so disappointed I just want to cry.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, December 12, 2024
We’re sorry to hear about your experience. We understand your frustration and appreciate your feedback. We strive to provide quality products and will use your comments to improve future designs. Thank you for sharing your thoughts.
Written by a customer while visiting intexcorp.com