Customer reviews from scotchbrand.com
3M - Scotch Shipping Packaging Tape, 1.88" x 109 yd, Great for Packing, Shipping & Moving, 6 Rolls (3350L-6)
Average customer rating
4.5
(128 Reviews)
Rating breakdown 128 reviews
5 Stars
97
4 Stars
15
3 Stars
4
2 Stars
2
1 Star
10
0%of customers recommend this product.
(
0 out of
7)
Customer Reviews for 3M - Scotch Shipping Packaging Tape, 1.88" x 109 yd, Great for Packing, Shipping & Moving, 6 Rolls (3350L-6)
Customer Rating
1
Thinner than it ever was before
on April 21, 2016
Posted by: SAMR
from Springfield, VA, United States
Gender:Male
I always have a couple of rolls of your packaging tape on hand. I just started a new roll (Scotch Shipping and Packaging tape which says more than 3000 inches on it). How frustrating, to try to find the end and then have it sliver off. The tape is noticeably thinner than any I've used before and easily tears and folds in on itself. By the time I was finished taping a package, I was totally annoyed and had to write this review. I guess I'll have to look for "HEAVY DUTY" on future purchases, who knew there were different grades.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 25, 2016
Thanks for sharing your review on our Scotch® Shipping Packaging Tape. We're so sorry for the frustration you've experienced. For the trouble, we'd like to send out a roll of our Heavy Duty Shipping Tape for you to try. If you're interested, please email a full name and mailing address to socialmedia@mmm.com and include case number 6492401 in the subject line. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Difficult to start
on May 23, 2018
Posted by: Katie1
from Mesa, AZ
Gender:Female
I bought 4 rolls. When I attempted to remove the "caution" cardboard thing covering the blade at the performation if left about a 1/4 inch of cardboard over the tape. I finally called 3M and learned to just cut that back to the blade. Then learned the tape DOES NOT go through anything near the blade. On the box it says pull the tape "through the tabs". You do NOT do this either. Those tabs are just a resting place for the tape until you need it again. Pull tape forward and on your box. Then hold it down while turning wrist slightly to cut it. It truly is simple but the directions are very poor. I am not the first writer to be frustrated with the cardboard piece that stayed over the blade. Yet in no video has 3M addressed this. Once I got it going I give it a 3 but trying to start it was so frustrating I give it a very poor rating.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, May 23, 2018
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments for consideration. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Impossible to start
on August 12, 2018
Posted by: J Drum
from Oakland, CA
Gender:Female
Why don't you make it easier for the customer to get the tape started. Don't you realize there are a lot of seniors, etc. who don't have FINGERNAILS to scrape the tape off the roll. You're a packaging company; you should make it easy to use your product!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 14, 2018
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments for consideration. If you have any additional feedback or questions, please feel free to reach out to our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
2
on December 23, 2011
Posted by: Candace M
from Hnolulu, HI
Gender:Female
This packing tape used to be great when it was packaged under the SCOTCH name brand. Now they have it as Tartan. Maybe they made it thinner because this product RIPS when you try to pull a long piece longer than 8 inches. Did you folks make the product thinner? It's frustrating because I use it to line paperback books all along the front and back covers, now it rips before I can even cut it to the length I need.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape comes off roll in 1/8 to 1 inch widths
on October 28, 2015
Posted by: Avid shipper
from TN, United States
Extremely poor quality shipping tape!! Do not waste your $$ on this product!!
Will try heavier denier moving tape
Will try heavier denier moving tape
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , October 29, 2015
Thank you for taking the time to share your feedback on your experience with our Scotch® Shipping Packaging Tape with Dispenser. We apologize for the frustration - our rolls shouldn't be slivering like that! We'd like the opportunity to make it right through possible refunds or replacements. Please call us directly at 800-328-6276 and refer to case number 6298197. Our team looks forward to helping you soon. We've also sent this information to you directly via email. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does Not Stick
on December 13, 2015
Posted by: NonStick
from Pennsylvania, United States
Gender:Male
Tape has no adhesive on it.
Brand new roll.
Dispenser says "20X stronger" and "heavy duty" .
Brand new roll.
Dispenser says "20X stronger" and "heavy duty" .
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , December 15, 2015
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please respond to the direct email that we've sent you. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
2
Challenge to get Started
on April 23, 2018
Posted by: Fern
I have purchased this tape for sealing boxes many times. It never gets easier to get it started. First, the little cardboard tab must be removed. If one pulls on it the larger part tears off but the smaller part tucked into the red plastic tabs stays put. I have to get a small scissors and nip away carefully to pull with finger tips to get that piece of cardboard out. It would be helpful if one pull removes both parts of the cardboard.
Then to get the tape to start takes a long time. It would be great to have a started strip to pull to get the tape started and put in position.
And is one supposed to be a mind reader/psychic to figure out how the tape should be placed to get proper pull and tear? Apparently so.
I am amazed that this product's ease of starting and use hasn't been complained about and improved.
Then to get the tape to start takes a long time. It would be great to have a started strip to pull to get the tape started and put in position.
And is one supposed to be a mind reader/psychic to figure out how the tape should be placed to get proper pull and tear? Apparently so.
I am amazed that this product's ease of starting and use hasn't been complained about and improved.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, April 23, 2018
Thank you for taking the time to leave your review. We are sorry to hear you were unsatisfied with the product, and would love to gather further details about your experience. Please connect with our team at 1-800-328-6276 M-F 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape keeps shredding
on December 15, 2021
Posted by: Crescent Cookie
from Michigan
Gender:Female
I bought a dispenser of Scotch Packaging Tape, 84.2 Yards. It was fine for about 12 inches. After that, the tape kept shredding, a thin section constantly separated from the tape. It was as bad as the worst brand X packaging tape I ever bought. Never expected Scotch to sell such a sub-standard tape. After I get my holiday packages taped, I will toss the rest of the tape. Way too much time, mess, and effort just to get some tape. (I ship lots of packages for my art business, so I am not a packaging tape novice).
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, PACE Social Team, December 17, 2021
So sorry to hear you had trouble with the product! Thank you for taking the time to rate & review this Scotch Brand Packaging Tape. We’d like to learn more about your experience. Please call us at your earliest convenience, toll free at 1-800-328-6276 Mon-Fri 8:00-4:30 CT so we can assist you further and reference case 29108907.
Written by a customer while visiting scotchbrand.com