Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
I love my nest!
on February 11, 2018
Posted by: Molyman
My nest has made a world of difference in my home. Love how easy it is to install and use. The app is really well made and very reliable/stable. I have had it for a little over 2 months now and have already seen a savings in my natural gas usage which is talk saying something because this winter had been the coldest in my area for a long time. I would highly recommend the nest learning thermostat to anyone.
The nest I purchased is a learning thermostat generation 3.
The nest I purchased is a learning thermostat generation 3.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works Great!
on June 6, 2020
Posted by: Seven Decker
Makes my house help feel like it's out of the Jetsons
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
New to Nest Thermostats
on October 23, 2021
Posted by: szlfsmit
We just moved into a new house and have 2 heat pumps with Nest Thermostats. When in heat mode, one of them kept heating even though the house was already at the set temperature and was often operating when not expected. We've only had the heat mode intermittently on for the last week or so, but it seems like in heat mode, it is jumping in and heating when it is not necessary. Our only option has been to turn it to OFF mode. Maybe we need a "dumb", not learning heat mode option that just follows the set thermostat temperature.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, October 24, 2021
Hi szlfsmit, thanks for your insights. We're sorry to hear that you're having some difficulty with the temperature setting for your Nest Learning Thermostat.
Resetting may be helpful with the temperature issue. Keep in mind that resetting Nest Learning Thermostat will erase all data and that you may need to set it up again. To reset, go to Settings Nest > and then Reset > then choose All Settings.
If you need further assistance with the issue, please don't hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Resetting may be helpful with the temperature issue. Keep in mind that resetting Nest Learning Thermostat will erase all data and that you may need to set it up again. To reset, go to Settings Nest > and then Reset > then choose All Settings.
If you need further assistance with the issue, please don't hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
cool
on June 18, 2021
Posted by: Henry Clarence
so far so good. thermostat works as advertised. Nice to be able to change the temperature from anywhere with my smart phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Game changer
on August 16, 2018
Posted by: Dave47NYC
I live in nyc half the week. Best allows me to turn of my system (when I forget to!) and to turn it on when I’m coming back to town. That alone! Elegant product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on November 13, 2018
Posted by: Anonymous
Excelente, accurate, modern, efficient.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Better than Expected
on November 19, 2019
Posted by: Brian KS
I was skeptical over the reported savings when I purchased this but am happy to report that the savings were over 100.00 per month! Very easy to set up and the App is fantastic!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it!
on July 22, 2018
Posted by: LuluB
Installed it & immediately set up the app. Super easy to use looks great and love that I can control it from the app at home or away.
I would recommend this to a friend!
Written by a customer while visiting Google LLC