Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Easiest and best solution for remote access
on July 1, 2018
Posted by: Waco
The nest thermostat is (in my opinion) the best and most versatile HVAC controller that money can buy. Extremely easy to install and setup and having remote access makes all the difference on the world. The auto scheduling and the Eco mode both work so well and rarely need to be changed.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Super Easy
on December 2, 2018
Posted by: Anonymous
We werent completely sure at first about the Nest thermostat because it read temperatures much differently than our previous thermostat. Over the course of a couple of days tho it got used to our home and the temperatures and now seems to fall in line with temperature readings from our previous thermostat. I actually love this thermostat because we can adjust it from ANYWHERE
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Smart temp
on April 12, 2019
Posted by: Jagirl45
I like the Nest thermostat. It recognizes when we leave the house without me having to set the temperature. The setup was a little complicated for me. Once it was installed, I have had no issues.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
THE PERFECT NEST
on July 9, 2018
Posted by: Daniel F
I expected a lot when I purchased the Nest Thermostat and it has far exceeded my expectation.
It is extremely intuitive and will save me a nice sum of money.
It is extremely intuitive and will save me a nice sum of money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on September 10, 2018
Posted by: Fasstix
Great product: Very easy to install and quite intuitive to setup and use either manually or electronically via its application. Also have the remote sensor which makes keeping the temperature stable at areas not immediately adjacent to the thermostat itself. Easy WiFi setup and straightforward steps to program!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Upgrade
on July 5, 2019
Posted by: Draivin
This product has been amazing and I like the ability to control the thermostat with my phone from anywhere. The reminder to change the filter is a great addition. Easy to setup and manage.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
So so
on September 29, 2021
Posted by: Robert
Not worth it for a simple setup. I want to be able to turn it off/on when I am away, and to keep a steady temp when I am home.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, October 3, 2021
Hi Robert, we appreciate your feedback on Nest Learning Thermostat. We understand that it’s important to control the thermostat based on your preference.
Nest Learning Thermostat can operate automatically, through its learning feature and schedule, or you can control it manually.
If you want to change your temperature manually, you can follow the instructions below:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.
We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again.
If you want to do a schedule, please visit this link for complete instructions: https://support.google.com/googlenest/answer/9243487
We value your feedback, and we're always here to do our best to help you enjoy our products and services, as your comfort is our utmost priority. If you need assistance, feel free to contact our support team. We'd be happy to help here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat can operate automatically, through its learning feature and schedule, or you can control it manually.
If you want to change your temperature manually, you can follow the instructions below:
With the Nest app:
- Open the Nest app and select your Nest thermostat.
- Select Settings and then Auto-Schedule.
- Tap the switch to turn it off.
On your thermostat:
- Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.
We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, then Reset, then Schedule and Reset again.
If you want to do a schedule, please visit this link for complete instructions: https://support.google.com/googlenest/answer/9243487
We value your feedback, and we're always here to do our best to help you enjoy our products and services, as your comfort is our utmost priority. If you need assistance, feel free to contact our support team. We'd be happy to help here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
The perfect gadget for any home
on January 27, 2018
Posted by: Jeffery W
I had researched many products and found that this one is the perfect fit. So easy to install that I feel anyone could install it. So easy to set up and get it up and running. I have had this product for less than a year so far but I am sure that it will save me on my utilities. After the learning process, it runs on the schedule that you are used too. You can always change the settings that is perfect for you.
I would recommend this to a friend!
Written by a customer while visiting Google LLC