Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(18,761 Reviews)
Rating breakdown 18,761 reviews
5 Stars
17,411
4 Stars
1,074
3 Stars
119
2 Stars
55
1 Star
102
98%of customers recommend this product.
(
18,460 out of
18,761)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great features
on March 23, 2020
Posted by: Dasha
We found the product easy to install, very easy to use. We got the copper one which complements our home beautifully. There are even more features than I expected.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on March 23, 2020
Posted by: Apple
Was very please on how easy the installation went. I had a concern because I was replacing a big unit and thought the small sleek unit would not cover existing hole. Well guess what it comes with, a wall cover to place over existing hole and fits perfect! The rest was a smooth as glass. Programming was easy and app functioned properly. Only negative is limited functionality with Apple.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Perfection
on March 24, 2020
Posted by: kmSTL
I would 10/10 recommend the Nest. From the ease of installation (had bought another system prior to Nest and it wasn't nearly as simplistic) to the FaceBook messenger assistance (in the midst of corona chaos) was able to get it up and working very quickly. Thank you for putting out such a simplistic product and one that really fits my needs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Saves money and time.
on March 24, 2020
Posted by: Jaymond
I thought smart thermostats were just a convenience for rich people before I knew much about them. Now I know better. The Nest thermostat we got saves us money by properly managing our cooling and heating needs so it pays for itself. And on top of that it is so convenient to control from our Google Home and Google Home App. I don’t think I’ve touched the thermostat since we got it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So easy I could do it
on March 24, 2020
Posted by: Rutecki
I was able to install with no knowledge of how to install a thermostat and no knowledge of what the wires were.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So simple
on March 25, 2020
Posted by: ssjohns
This system is AWESOME and so easy to use from home or phone. I like being able to just walk by it and it show the temp, time ect. We travel a lot so it is never a question of "did we adjust the thermostat" because we can just look at our phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awareness
on March 25, 2020
Posted by: Techy!girl
I love being aware of my temperature in my home. I am all about controlling my budget and this helps me to be able to be aware of my home temp. I like the sleek look and shape of the thermostat. It gives my dated home an upgraded look.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Installation issues
on March 25, 2020
Posted by: DeSoto Log Home
Like the product and (once installed) the performance (so far-only installed 2 weeks ago). the issue is with the new heating/cooling systems hooking up the wiring to the nest, unless you are an hvac pro, is not simple nor intuitive. Nest is advertised as a DIY project, showing four wires in their installation video. Our system had 8 wires. finally had to call our hvac contractor to complete .
I would recommend this to a friend!
Written by a customer while visiting Google LLC