Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Home Owner
on February 24, 2019
Posted by: Anonymous
Was very impressed with the ease of installation and set up. It’s only been installed for one day, but so far I’m really liking this thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Nest Learning Thermostat
on March 10, 2021
Posted by: Chris King
I like my Nest thermostats. I purchased two units and I had to replace both of them with in four months. It will be a costly investment if the thermostats only last four months. However when they are working they work very well.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, March 23, 2021
Hi Chris,
Thanks for taking the time to share your feedback with us. We're sorry to hear that your Nest Thermostat stopped working after 4 months of use.
Your Nest Thermostat comes with a 1-year limited manufacturer warranty starting from the date of original purchase. If you're willing, you can contact our support team and we'd be glad to further assist you here: https://support.google.com/googlenest/gethelp
Thanks for taking the time to share your feedback with us. We're sorry to hear that your Nest Thermostat stopped working after 4 months of use.
Your Nest Thermostat comes with a 1-year limited manufacturer warranty starting from the date of original purchase. If you're willing, you can contact our support team and we'd be glad to further assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest 3
on January 20, 2022
Posted by: Elias
Has been great and looks awesome on our wall. Works good with our HVAC unit. Highly recommend
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent Money Saver
on January 20, 2019
Posted by: Anonymous
A cinch to install and looks nice on the wall. Quickly learns temperature preferences for different times of day. Also, easy to program temperatures. The smart phone app makes it a snap to control the Nest from anywhere. Overall, an excellent product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
so good, wanted one for years, its awesome
on May 12, 2021
Posted by: mikej1592
This is the best thermostat I ever owned. It came with the house we purchased and I got to tell you I was excited to see it on the wall when we were looking for houses. That said I cannot speak for the installation process since it was already there. However it was simple as a few clicks to get it connected to the WIFI for total remote controlling on the Nest app.Pros:*I can change the temperature/schedule/on/off the unit from my cell phone in any room of the house without needing to go to the downstairs hall.*using dual mode it will automatically switch from AC mode to Heat mode based on your temperature selections*it has Heat only, AC only or dual auto stitching mode*Nest app is easy to use and a 1 stop shop for all things google nest.CONS:I dont really know what the "learning" feature does Highly recommend this product, if you are undecided, let me push you in the direction of this unit, you won't regret it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great investment!
on January 19, 2020
Posted by: Jonathan Oshier
I love this thing! It was very easy to install, set up and operate. It is great being able to control your home temperature from anywhere. It really does learn! This thermostat picks up your schedule in no time. I wish I would have gotten one a long time ago!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Comfort and Convenience
on April 30, 2019
Posted by: Comfortable Nest
We have three of the Nest Learning Thermostats in our home. I know what all three units are doing with a glance and can adjust them from anywhere. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Keeps getting better
on July 12, 2019
Posted by: TNNT
I have upgraded three homes to Nest Learning Thermostats now and continue to be impressed with the product. They have thought through every step of the interaction with their customers. The self-install is made easy by their app and blog posts. Each generation of thermostat gets better without losing what makes this product so enjoyable...it's simple to use, looks great, and saves money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC