Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
AWESOME
on December 26, 2019
Posted by: Keith Bloodgood
Easy to install and use!! To bad the stars dont go to 10!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 9, 2018
Posted by: Hanneytiki bar
Love it
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on October 22, 2018
Posted by: Anonymous
It is user friendly and relatively easy to learn and operate. I've had the unit for just over 2 years and it seems to be reliable and problem free. It is very convenient and it does save energy
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on December 13, 2021
Posted by: pnbarber
I had two installed in our old house and installed one in our new house just last week. Can be a little daunting to install but if you follow the steps provided you most anyone can do it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The very best
on April 30, 2019
Posted by: Jason Sims
The nest thermostat is the Mercedes Benz of Thermostats, it is very smart and does save you money on energy cost!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Jury is Still Out
on December 31, 2021
Posted by: Chris M
I have only had Next for a month and am generally pleased. The thermostat was fairly easy to install, including the sensors. At the moment, my furnace is cycling quite a bit more as it is responding to the “energy saving” feature. While I have no doubt that my energy bill will decrease, I am equally confident that my HVAC system will incur greater wear and tear. Only time will tell!
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 4, 2022
Hi Chris M, we're glad to hear that you are pleased with Nest Learning Thermostat. We understand your concerns and we'd like you to know that we're here to help. However, this can happen due to the wear and tear with your HVAC system that's why regular maintenance is important. We´d certainly like to help you out if you have any other issues with your Nest Learning Thermostat. You can always reach out to our support team via the Google Nest Support page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Second home with a Nest Learning Thermostat
on September 26, 2019
Posted by: Clinton Iowa
As soon as I moved to my new apartment, I treated myself to another Nest Learning Thermostat. I love to be able to adjust the temperature from any room without having to touch the thermostat. Connecting to Alexa was a breeze and makes any temperature change easier. I appreciate all of the detail that goes into this product. From the looks to the function, it is outstanding.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on March 23, 2018
Posted by: Deer Lodge
Awesome smart thermostat, so happy I bought it, and so is my hubby. Very easy to operate, I like the fact you can personalize it as well with weather or clock. And great with saving you money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC