Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
4
Great upgrade
on January 16, 2020
Posted by: Jack Whalen
I received this product at a discount from my utility provider. Set up was simple and the app walked me through it. Occasionally drops out of wifi, but i have very poor internet service. I enjoy that Nest sends an energy report each month. Looks great in our home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
love it!
on April 3, 2018
Posted by: Genie P.
My husband purchase the nest to upgrade our old thermostat after we bought our home. Its 1 of my favorite features in our new home I can adjust the temp from anywhere using the app. I can also change the display face which is really nice I 100% recommend it! I have small children and often cant remember to where i put my keys never mind to set the thermostat! Nest has changed my life! :-)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Buy!
on January 20, 2018
Posted by: Mike Y
Was on the fence for a while about purchasing a “smart thermostat “ and I am very glad I did. The nest was above my expectations from
quality, ease of installation, and ease of use. I would recommend a nest to anyone!
quality, ease of installation, and ease of use. I would recommend a nest to anyone!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
I don’t like the nest
on April 11, 2021
Posted by: Scott Todd
I have 2 nest learning thermostats. I do not like them. They were difficult to set up. They did not want to link. I had to physically put them close together for them to be able to “find” each other. They are just not user friendly at all.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 13, 2021
Hi Scott Todd, thanks for letting us know about your experience with your Nest Learning Thermostat. We’re sorry to hear you had difficulties and that your expectations were not met.
If you still need further assistance, please consider reaching out to us so we can assist you and do our best to help you out here: https://support.google.com/googlenest/gethelp
If you still need further assistance, please consider reaching out to us so we can assist you and do our best to help you out here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest is awesome!
on February 24, 2018
Posted by: Joshua S.
I've had my nest for a few days now. It was so easy to install on your own! Took me about 30 mins. It's so cool to lay in bed and turn your a.c. or heater on!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best investment
on July 23, 2020
Posted by: Andyb22
Extremely happy with this purchase. I can monitor electricity usage week/week and month/month. Very easy to use and adjust while out of the house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Notice difference the first day
on July 7, 2018
Posted by: Jberrios
My previous thermostat had finally died. My wife wanted me to get another programmable thermostat but i insisted on getting the Nest. After a bit of persuasion she gave in and i purchased it. I install the unit. By the end of the day we definitely felt a difference. My wife always complained how cold some areas of house were and was constantly changing temp. We set the Nest and haven't looked
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on January 28, 2018
Posted by: Mel M
Love the looks! Works great. Have adjusted the temp from my Alexa controlled device and my smartphone while away. It's so nice to come home to a warm home when we have been away. I wasn't aware of the availability of seeing the history in the app. What a bonus! I highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC