Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on October 21, 2018
Posted by: Anonymous
Installation was straightforward and simple and it. Just. Works.
Love this thing.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good product
on June 3, 2019
Posted by: Scot Arthur
Looks great, and works well. Interface both on the thermostat and with the app is very smooth.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on October 14, 2018
Posted by: Anonymous
Easy to set-up, tons of features. Connecting to smart-home is a breeze.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good Looking Way to Save Energy
on June 18, 2018
Posted by: SDVDR
The Nest Learning Thermostat is a beautiful device that matches any decor. It makes it so easy to see when you are wasting energy by realizing how often you don't need to max out your HVAC system while you're not home. The app makes it really easy to save money and seeing the leaf makes it easy to know when an energy saving temperature has been selected. Home/Away Assist makes it very easy to save
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
You won't be sorry!
on February 8, 2018
Posted by: SD Mike
Have had our Nest 3rd Gen thermostat for two months -- installed it myself when we bought our new home. Installation is super easy, and it comes with everything you need including a neat little screwdriver. The instructions are complete and easy to follow. The Nest is absolutely glitch-free, as is the phone app (I have Android) and besides, it just looks incredibly cool. This is a high quality unit with a great feel to it. When people come over to see our new digs I point it out to them and they want one of their own.
Having the ability to control the temp from away from home is really great, as is the ability to do it from my bedside table in the middle of the night if I choose. Mine is set to go into Eco mode when I am away from the house and all that happens automatically as long as I remember to take my phone with me. Get one -- you will love, it and that is a promise :)
Having the ability to control the temp from away from home is really great, as is the ability to do it from my bedside table in the middle of the night if I choose. Mine is set to go into Eco mode when I am away from the house and all that happens automatically as long as I remember to take my phone with me. Get one -- you will love, it and that is a promise :)
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Learning Thermostat
on March 3, 2018
Posted by: otsjr
Very stylist, easy to install and easy to use. Like the App and remote capability
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Thermostat!
on May 22, 2018
Posted by: Debz
I'm in the second week of having my Nest thermostat installed and am amazed at how it kept track of my comfort level in that little amount of time! Being able to set schedules to turn the temp up or down when you're away is awesome. It's a wonderful addition to my new a/c system and I look forward to the savings on my energy bills this summer.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Not as efficient as we hoped
on February 15, 2018
Posted by: Cheri
We were very excited to pair our Nest Thermostat with our solar panels as energy efficiency and doing what we can for our environment is of the utmost importance to me. For my husband, his priority was lowering our energy bill. We really haven't seen the benefits of the Nest in those regards. We haven't had any luck in setting the schedule, so we can't reap the benefits as we hoped and anticipated. At this point, we haven't seen any difference in our energy bill since installation. Of course, we have not telephoned tech support, but I didn't realize that was an option until I completed the survey. I will revisit the website to see if I overlooked a contact link.
I would recommend this to a friend!
Response from Google LLCBy Nest, June 25, 2018
We're sorry to hear that you've been having issues getting the most out of your Nest Learning Thermostat to help save energy. This article should help explain the best practices to save energy throughout each week: https://nest.com/support/article/I-m-going-on-vacation-What-should-I-do-with-Nest-to-save-energy-while-I-m-away
Feel free to reach out to us through one of our contact channels with any questions you might have.
Nest.com/help
Feel free to reach out to us through one of our contact channels with any questions you might have.
Nest.com/help
Written by a customer while visiting Google LLC