Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
I love my nest
on February 26, 2018
Posted by: Rian
We got the Nest free though our electric company and we love it! It was so easy to install and came with great directions that where easy to follow. I also LOVE the app and that I can change the temperature in my house no matter where I am
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Moving away from conventional thermostats
on November 8, 2018
Posted by: Anonymous
I have had the Nest for 2 years now and it has help save money by using less energy due to it capability to adjust to my family's lifestyle of when we are home or away.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love This Product
on March 27, 2020
Posted by: Dawniee
I had the regular thermostat that you could program. I bought this so I would have more control over my air. This is a wonderful product. Worth every penny. I can turn my air off and on from anywhere. I can program settings and if something needs to change I can do it from my phone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use and install
on June 9, 2018
Posted by: Felicia B
Floored by how much I love this product
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on January 6, 2019
Posted by: Anonymous
We had a smart thermostat before the nest so our energy savings was minimal. However since having the nest, I believe our comfort in the house has increased. Previously, our old device would do with adjustments as it only had a few programs, but with the nest there are a lot of fine adjustments set up through the day. So our has learned our habits and comforts perfectly. I also love the leafs.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I'm on The Second Floor in Control
on August 20, 2018
Posted by: Chris J M
Forgetting to turn the thermostat down before walking upstairs use to be an "Oh NO!" moment. Now I just open the app and adjust to the desired "savings" temperature. The same goes for when leaving my home, but wait the Nest knows I left my home and auto sets to a "savings" temperature. Haven't had long enough, but it even learns your schedule and controls temperature for savings!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
no history
on October 14, 2021
Posted by: nfj12345
What's the point of a connected device without being able to see the history of the temp?
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, October 17, 2021
Hi nfj12345, we appreciate you posting your feedback with Nest Learning Thermostat. We apologize if you’re not able to see your temperature history.
Nest Learning Thermostat has an energy history, which you can also see the history of temperature that was being set at the specific time. You can check this on your Nest app, Google Home app, or on the thermostat itself. Here’s more information about the energy history: https://support.google.com/googlenest/answer/9247300
If you need assistance, feel free to contact our support team. We’d be more than happy to help and improve your experience here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat has an energy history, which you can also see the history of temperature that was being set at the specific time. You can check this on your Nest app, Google Home app, or on the thermostat itself. Here’s more information about the energy history: https://support.google.com/googlenest/answer/9247300
If you need assistance, feel free to contact our support team. We’d be more than happy to help and improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great Thermostat
on July 4, 2019
Posted by: vanvorst702
I purchased my Nest a couple years ago and have been happy with it every since then. Have pets at home and living in the desert makes it super easy to make sure they are comfortable with the app. The app is really easy to use and the thermostat responds very promptly as if you are standing in front of it make the changes directly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC