Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9 out of 5
4.9
(9,872 Reviews)
Open Ratings Snapshot
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product. 
(
9,584 out of 9,872
)
Best Buy Privacy Policy
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5 out of 5
5
Excellent
on June 27, 2019
Posted by: Beem
I’m writing this review before the new google update locks everything down. This is a great smart thermostat. It integrates nicely with most things and is super easy to set up and use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Almost perfect
on June 28, 2018
Posted by: Raider
Does what it's suppose to. Pretty easy to use. Have noticed a difference in comfort in the 3 days we've used it. Like all the intuitive features. Only slightly issue would be the temperature schedule. Time for events need to be set by the user, not the company. That would aid in making sure the temperature was perfect for the timeframe I designate.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4 out of 5
4
Cedrtified Green Home Experience
on January 7, 2019
Posted by: Anonymous
For our system the instructions made the cooling settings blow heat and vice versa. This was corrected by swapping a couple wires W1 and Y1. That corrected the reversed behavior but would no longer engage the compressor to cool the air. The swapped wires had to be reverted, one of them moved to OB and blue disconnected completely. Finished with Y1 Yellow, G Green, OB Orange, W2 Brown, Rh Red.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
West Hills
on March 26, 2018
Posted by: West Hills
I had the Nest Thermostat installed a few weeks ago and love all of the features. I especially enjoy the ease of controlling my thermostat remotely. I find that I can check to make sure I turned off the A/C or heat once I've left home and adjust accordingly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
on September 9, 2019
Posted by: DSmit3876
My wiring, when entered into the compatibility app, said Nest would not work. After a call to support, the agent sent me a new wiring diagram and the Nest works!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Worth it!
on March 10, 2018
Posted by: Moe91
Works incredibly and easy to use. Pairs well with ADT security. One of the best upgrades I have made to the house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Excellent Beautiful Product
on March 3, 2018
Posted by: SH93
This product is gorgeous. I installed the hardware and software by myself with clear and precise direction from the provided resources. This product is super easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5 out of 5
5
Easy to install and great savings
on July 15, 2018
Posted by: Hung N
Installation took about 15 mins and savings were significant. Start saving on energy bills now!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
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