Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great product
on December 3, 2019
Posted by: Mike McL02
Really like the device. Smart home products are great!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Full of useful features
on July 9, 2018
Posted by: Deep South Brian
If you want to monitor your home or business temperature and control it to save money this is the product for you. Well built. Easy to install. Nice app.
Read the directions before you remove the first screw, and you should have no trouble installing this Thermostat.
TURN OFF THE POWER as the DIRECTIONS SAY.
I believe you will enjoy this part of home automation.
Read the directions before you remove the first screw, and you should have no trouble installing this Thermostat.
TURN OFF THE POWER as the DIRECTIONS SAY.
I believe you will enjoy this part of home automation.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works Great!
on March 31, 2020
Posted by: Diane B
Easy to use and effective in setting both at home and from my cellphone!
Love it!!
Love it!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat
on April 21, 2018
Posted by: Nestor Gomez
Easy to use it Adjusts to your schedule and before you know it the temperature you want is there. Amazing I will recommend to everyone and to every house and business.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing product
on February 7, 2019
Posted by: Anonymous
It has saved tons of money with heating and air-conditioning the house it also has helped with my wife being able to adjust the thermostat without getting out of the room when she’s crafting
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Ok, not life changing
on January 14, 2022
Posted by: Jeed House
It’s nice to be able to manage the temp remote. While it’s been installed for 2 weeks, I don’t know what the “learning" feature is, as it doesn’t do anything to automatically regulate the temp based on usage patterns.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 17, 2022
Hi Jeed House, thanks for sharing your feedback about Nest Learning Thermostat. We’re sorry to hear that the learning feature isn’t working as expected.
Nest Learning Thermostat should have a good idea of your patterns after about a week or so if they have a consistent routine. Sudden changes to your usual routine will change the previously learned algorithms, and it will continue to learn your new routines, but it won’t adapt immediately.
If you’d like us to take a closer look at your device, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat should have a good idea of your patterns after about a week or so if they have a consistent routine. Sudden changes to your usual routine will change the previously learned algorithms, and it will continue to learn your new routines, but it won’t adapt immediately.
If you’d like us to take a closer look at your device, please feel free to contact our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on November 13, 2018
Posted by: Anonymous
Great product for energy savings and ability to control from outside the home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best Thermostat Available
on April 30, 2020
Posted by: CGBNKE
This Nest is too easy to install, nice and sleek and works great. This is the second one I have, I upgraded and put my old one in another house. Can't go wrong with this Nest, love it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC