Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great product
on February 20, 2018
Posted by: R Jackson
I chose the nest thermostat for a couple of reasons first I needed to replace an existing mechanical thermostat that came with our home. Being a mechanical thermostat it wasn't accurate at all so the nest thermostat is quite a step up. I also chose nest because I have Google home and it works natively with Google home nothing easier than telling Google to turn the temperature up and down while I set lazily in my chair. The Nest app is straightforward easy to use and attractive, the thermostat itself is a very high-quality you can tell that the people at Nest took their time and Design This thing with pride. Installation was easy everything you need comes in the Box I watched a few YouTube videos and setup was a breeze. I love the fact that now that I've set a schedule for the thermostat it's pretty much set it and forget it everything works like a charm.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Looks great, Works great!
on September 12, 2018
Posted by: TazMax64
This thermostat is very easy to install and setup. Works great and has saved $$ on my power bill already in just the first two months. You will not be disappointed if you purchase this product.
The App works very well (Android for me) and is a good way to save energy as well as prepare your home for your arrive if you had it set for energy savings during your absence.
The App works very well (Android for me) and is a good way to save energy as well as prepare your home for your arrive if you had it set for energy savings during your absence.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not worth it !
on March 14, 2021
Posted by: Ybely
It looks great and modern, however it was too advanced for my unit. I bought this thermostat and I had to returned because it would interfere with my heat pump. I thought at first it was that one thermostat that came broken, so I returned it and replaced it for another one and the same thing happen. My A/C guy told me that the thermostat was definitely not compatible with my unit. I wanted to stay in the nest family but I couldn’t .
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 30, 2021
Hi Ybely,
Thank you for letting us know of your experience with the Nest Learning Thermostat. It's so unfortunate to hear you ran into a compatibility issue.
We recommend using our online compatibility checker to make sure that the Nest Thermostat works with your system. You can find it here: https://store.google.com/us/widget/compatibility/thermostat
We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp
Thank you for letting us know of your experience with the Nest Learning Thermostat. It's so unfortunate to hear you ran into a compatibility issue.
We recommend using our online compatibility checker to make sure that the Nest Thermostat works with your system. You can find it here: https://store.google.com/us/widget/compatibility/thermostat
We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
I sleep better
on February 9, 2019
Posted by: Anonymous
If I get hot or cold and get out of bed I have a hard time going back to sleep, with this I wake up change temperature from my bed and go right back to sleep
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
No.1 Thermostat
on November 30, 2019
Posted by: Q Ball
The Nest Learning Thermostat simply works as advertised. It is feature rich. I especially like the smartphone tracking to adjust the thermostat to away state when everyone leaves the house. I didn't give it 5 stars because it is currently operating my heating system only. I've read a lot of reviews that report of problems with the thermostat controlling separate heating and cooling systems.
I would recommend this to a friend!
Response from Google LLCBy Nest, December 12, 2019
We're glad you like your Nest Learning Thermostat. We just wanted to let you know that If your systems are compatible with Nest Learning Thermostat and wired correctly, Nest Learning Thermostat can control both heating and cooling systems at the same time. To make sure your systems are compatible and wired correctly, you can take a look at this article: https://support.google.com/googlenest/answer/9452748#about-wires
Written by a customer while visiting Google LLC
Customer Rating
5
Love this Product
on March 7, 2019
Posted by: Anonymous
Best Tool to habe at home works great and looks awesome. And App Experience is great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best is nest
on July 31, 2020
Posted by: Rich145
By far this is one of the easiest thermostats I’ve ever installed with a heat pump system. Along with the sleek looking design, it will fit with any decor. And the best part is the ease of use
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Only had it one day but love it
on June 5, 2018
Posted by: VISOLDIER
The product was well worth the money I can’t help but to look at it everytime I pass it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC