Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Mr
on March 14, 2018
Posted by: harrocus26
It was really easy to install and setup was really good and it's running really fine.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
The Nest
on February 7, 2018
Posted by: Sherry
I got a Nest for Christmas from my daughter. I was so surprised I had heard how great they are. My daughter installed it for me in a matter of 40 minutes, so simple. She also owns one and loves it dearly so that is why she got one for me. I really like it a lot. My old thermostat was a big pain, it drove me crazy I had the hardest time trying to set it, it had three different settings oh my! I can say that the Nest is the best thermostat I have ever had thanks to my daughter she opened my eyes to see how easy it really is!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
OK but hope it can be compatible with more old devices
on January 22, 2022
Posted by: River
So far OK with my furnace but once just turned off that I need to reconnect everything again. Might be because my furnace is very old. It is not compatible to popular swamp cooler in our area.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, January 24, 2022
Hi River, thanks for sharing your experience. We regret to hear that you have to reset your Nest Thermostat after it turned off..
Your feedback is important to us, and we’d like to help you the best way possible. If the issue happens again, we recommend contacting our support team, so we can take a closer look at your device. Feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like to help you the best way possible. If the issue happens again, we recommend contacting our support team, so we can take a closer look at your device. Feel free to contact us anytime using this link: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Michael olkowski
on August 17, 2018
Posted by: Olkowmi1
My Nest device has performed and achieved real savings. The monthly feedback report provides me with confidence that my energy costs are reasonable ( lower then my neighborhood experience. It’s been a good investment and value for the money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on July 8, 2020
Posted by: Shiidon H.
I have been using the Nest thermostat for the past month and am very happy with the product. It is easy to set up, operate, and understand. I love the ability to use it remotely with either Amazon Alexa apps, my Nest mesh wifi system, or my smart phone. I was so pleased with the ease of use and functionality of the Nest thermostat that I bought the Nest Wifi mesh system.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love the Nest Thermostat!
on June 27, 2019
Posted by: DmanierJr
Easy to setup, easy to use, beautiful display. Nest thermostat is a very nice addition to any smart home setup
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Enjoying the NEST Thermostat
on February 4, 2018
Posted by: Kent
Installed our new NEST Thermostat this weekend. The install was very simple replacing an old style nonprogrammable thermostat. The APP set up was very easy and was able to share to my wife so she could setup her account and APP also. The remote access to the App through our iphones is really awesome and look forward to NEST learning our habits fro the programming. I highly recommend the NEST Thermostat.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Modern looking and so useful
on February 26, 2019
Posted by: Anonymous
I bought my Nest thermostat to replace my aging basic thermostat. What a difference not only from the look and feel but mostly how efficiently and precisely it runs my AC and set the right temperature. It connected easily to my Google Home app and controlling it by voice and through the smart displays is a breeze. Very happy and satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Google LLC