Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on December 2, 2018
Posted by: Anonymous
The Nest thermostat is a good investment for the future. The unit provides a very simple user interface while providing many additional features on the back end. Installation is very straightforward and can be done in just a short period of time.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Equipment good. Set up so so
on March 2, 2021
Posted by: Gerry D
I love the device and set up was simple. I was so pleased I bought a second one BUT then that's when all the issues began. The set up for the second device took over an hour on the phone with tech support on the phone.
No, I would not recommend this to a friend.
Response from Google LLCBy Harvey, Google Customer Care, March 4, 2021
Hi Gerry D,
We’re happy to hear that you loved the Nest Learning Thermostat and decided to buy a second one. Sorry to hear that you experienced some issues and difficulties with the setup.
Your feedback matters to us as we're always on the look out for ways to improve our products. If you need any help with your Nest thermostats, please don't hesitate to contact us here: https://support.google.com/googlenest/gethelp
We’re happy to hear that you loved the Nest Learning Thermostat and decided to buy a second one. Sorry to hear that you experienced some issues and difficulties with the setup.
Your feedback matters to us as we're always on the look out for ways to improve our products. If you need any help with your Nest thermostats, please don't hesitate to contact us here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on January 10, 2020
Posted by: Neni
Easy to use. Love the fact the thermostat can be controlled by my IPhone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great!
on February 5, 2018
Posted by: Sandalcrew
Highly recommend this product. I would buy again in a heartbeat
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
New
on June 24, 2018
Posted by: Larry Wright
Excellent, we purchased one for our downstairs to try it out and loved so we bought another one for the upstairs. Very easy to install if you follow the directions.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent product to replace older units
on August 4, 2018
Posted by: Watkinsgs
After purchasing my home, the thermostat died. My units are roughly 11 years old, I connected the Nest thermostat to my upstairs unit. I installed it myself, it only took roughly 20 minutes inluding configuration. The app is very user friendly with easy navigation a setup. Overall this unit shaves $50 dollars off of my powerbill monthly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on October 23, 2018
Posted by: Anonymous
Installing the thermostat was a breeze everything went well. The thermostat showed the correct wiring diagram was a big help. Setting up the thermostat took about 15 minuets to have up and running and so far have not had any problems connecting to the internet or interference from other wifi products in the house.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Super easy!
on April 19, 2020
Posted by: Terry Strange
Install was a breeze. I was up ad running in 20 min.
I would recommend this to a friend!
Written by a customer while visiting Google LLC