Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
nest review
on March 23, 2018
Posted by: Lucky
Excellent technology and beautifully made and engineered. No downside we could find!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on May 18, 2019
Posted by: SMyers
Easy set up and use
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Doesn't work with Apple's HomeKit
on April 13, 2021
Posted by: Ariopolis
I returned my Nest device because it doesn't work with Apple's HomeKit. Other than that, it was good
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, April 15, 2021
Hi Ariopolis, thanks for sharing your feedback. We’re sorry to hear that you had to return your Nest Thermostat. Your feedback matters to us and we’ll make sure this gets passed along to the right team. We’re always looking for opportunities to improve our products and services.
We’re still hopeful you will change your mind and give Nest Thermostat another chance to improve your experience. You’re more than welcome to reach out to our support team for your support needs here: https://support.google.com/googlenest/gethelp
We’re still hopeful you will change your mind and give Nest Thermostat another chance to improve your experience. You’re more than welcome to reach out to our support team for your support needs here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Save money, reduce waste
on August 7, 2020
Posted by: Stephen M.
I especially like the ability to control my thermostat from anywhere, anytime.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Nest Learning Thermostat
on February 14, 2018
Posted by: JTrebor62
Just purchased this week to replace a older basic non-programable thermostat that had failed. The online compatability test was easy to use and assured me that the Nest would work with my current HVAC system. The Nest was very easy to install and set up in about 30 -45 minutes. I love how large the display is which makes it very easy it is to see. The Nest Thermostat is also very easy to operate as well. I gave it 4 stars only because I had some trouble linking the thermostat to the online Nest app, instructions were a bit vague during that process. I would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
I love it
on June 7, 2018
Posted by: Celeste
It is so sleek and modern, works way better than my other thermostat, and I would never go back! Whenever I move I’m bringing my thermostat with me! I just wish they weren’t as expensive, but they are well worth it!!!!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
A great device for the home
on October 17, 2018
Posted by: Anonymous
Our thermostat was installed when we put a new central heat and air system in our home. It's a great addition and works like a charm. The monthly utility report is an especially nice feature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Change is Good
on July 8, 2018
Posted by: CoCoLopez
I was worried about the installation but it was a breeze after I watched the video. The best part is that the house seems cooler and the AC doesn’t click on as much with the added ECO options. The ease of using makes it fun to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC