Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Easy Installation Works Nicely After GREAT Support
on March 26, 2020
Posted by: Gadgetdad
I installed the thermostat following the directions - including taking a picture of the wiring on my old thermostat. Installation was EASY! However after installing, I had to make contact with NEST support twice. Both times my issue was caused by non-standard wiring of my 13 year old thermostat. Support was GREAT! Can't emphasize enough importance of taking a picture of old thermostat wiring!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Functional artwork
on September 30, 2019
Posted by: RYAN LEACH
The style of the Nest Learning Thermostat is what originally drew me to it, clean glass face with the dark machined dial. Then I hooked it up. Works amazing as the thermostat in my home, and learns when to have optimal temperature to save money on your energy bill. What else could you ask for?
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Not need to move Thermostat
on October 18, 2018
Posted by: Anonymous
I had plans to move and found it difficult to re-route wiring. Once I got it set up I found I could get sensors that make it not necessary to move it. Would've liked to be more aware of this feature.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Great, works as expected - but can be improved.
on July 16, 2018
Posted by: nest_user
Nest works great and as expected. Controls are intuitive and easy to learn. It does exactly what we should expect of a smart thermostat. Two stars off for two flaws-not compatible with apple homekit. Yes google owns nest but you have nothing to lose by adding this. Second flaw-you can't download or archive usage/ outside temp data. it's a smart thermostat, make it smarter with this functionality
I would recommend this to a friend!
Response from Google LLCBy Nest, July 17, 2018
Thanks for taking the time to provide us with this feedback about the Nest Learning Thermostat!
Written by a customer while visiting Google LLC
Customer Rating
5
My Nest
on January 28, 2020
Posted by: Angelb
Great product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent Thermostat
on December 6, 2018
Posted by: Anonymous
You will not want to own another thermostat. Installation is incredibly easy, as is the user interface. The app makes the device incredibly easy to control the device. I am extremely happy with this purchase and can't wait to see future evolution of this thermostat. Way to go NEST.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on December 8, 2018
Posted by: Anonymous
Fairly easy to install and operate
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on April 22, 2018
Posted by: Dmallory
I love this thermostat. We had an old thermostat that I never really knew if the temperature was set right. The nest changed all that. It's easy to install and incredibly intuitive. With the app, I can always check to see what the temperature is and change the settings in an instant. We saved money the first month of use, and honestly, comfort and money savings is all you can ask for.
I would recommend this to a friend!
Written by a customer while visiting Google LLC