Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Works Great
on May 29, 2020
Posted by: RSTX
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Early UI Issue
on January 23, 2022
Posted by: Rick.Raymo
This product is outstanding as far as an vasty/wonderful upgrade to existing control.I am earning Nest Eco leafs apace, and daily.I wish so very much that the same controls could be duplicated on the phone. I had a terrible ketoacidos coma six plus years ago.My paws shake. The unit controls are touchy, and I absolutely dislike asking others to set things.I can just barely do some, but I am apt to stray into heat rather than being able to project what I wish on the unit.Military time is impossible and frustrating until I can get someone else to do the tweak.This unit is missing accessibility.That rankles deeply.Give us the UI on Android to start, please?
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, January 25, 2022
Hi Rick.Raymo, thanks for the feedback and we're sorry to hear that you're experiencing some inconvenience with your Nest Learning Thermostat. We'd recommend that you reach out to our support team so we can guide you on how to control your thermostat using the app and make your experience a little better. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Works Perfectly
on February 21, 2019
Posted by: Anonymous
No issues. So easy to use and just simply works. I have had no trouble using the app or the thermostat. It adjusts as needed and i love having the house adjusted when I am not at home. Easy to recommend and so simple to add to start to any home
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Super simple
on January 19, 2018
Posted by: Murphdeez
The installation of the unit was far simpler than I expected. The written instructions and online tutorials were a snap. The mobile interface as well as the actual unit itself have been easy to use as well. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 8, 2020
Posted by: michael wichelns
Great product would recommend to help save energy & give new look to home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Own a Nest Pro 3
on August 13, 2018
Posted by: Cubandog71
install is a piece of cake if you area good DIY, or HVAC tech. Only Cons : no tool in the package. Pros:
you have access to your Tstat from everywhere, and also you teach your Tstat how you wanna cool your house when you are in or away.
you have access to your Tstat from everywhere, and also you teach your Tstat how you wanna cool your house when you are in or away.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Set your schedule and enjoy.
on May 18, 2019
Posted by: D1957C
This is a great product that is attractive and very functional.
Once you set your weekly schedule it maintains it while learning your habits.
The Home Away feature will save you money by adjusting the temperature when you leave or return by sensing the location of your smartphone.
Once you set your weekly schedule it maintains it while learning your habits.
The Home Away feature will save you money by adjusting the temperature when you leave or return by sensing the location of your smartphone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on February 11, 2019
Posted by: Anonymous
Very happy we purchased this product. Would recommend 5 star...
I would recommend this to a friend!
Written by a customer while visiting Google LLC