Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
2
Learning Thermostat Hater
on September 27, 2021
Posted by: Learning Thermostat Hater
The ‘ learning’ aspect of this thermostat appears to be the problem. It disengages from the hvac system after midnight Engineers are unable to correct the problem other than install another new Nest Thermostat This thermostat looks pretty and can be operated by an app on your phone is very nice.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, October 1, 2021
Hi there, we appreciate you for sharing the details of your experience with the Nest Learning Thermostat. It’s unfortunate to learn of your issue with its learning aspect. We can imagine how inconvenient it could be when your thermostat disengages from your HVAC after midnight.
If installing a new Nest thermostat has cleared this problem out, we could be looking at a device issue. We’d be able to identify the reasons behind this if we can get more details. If you’re willing to work with us, feel free to visit us anytime here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
If installing a new Nest thermostat has cleared this problem out, we could be looking at a device issue. We’d be able to identify the reasons behind this if we can get more details. If you’re willing to work with us, feel free to visit us anytime here and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on April 26, 2020
Posted by: Tom41
Great product! Functions and beauty in one product. Love walking by and it displays its face and being able to check temperature outside and in. Thanks Tom
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat review
on January 31, 2018
Posted by: Dave in Ohio
Had professional installation as our system had non-compatible wiring. Yutzsy heating and cooling did an excellent job on the install, friendly and professional. Easy to set temp, took a few minutes to figure out the scheduling but got that set up easily.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
This is an amazing product
on August 5, 2018
Posted by: RWard
This is a great product. We have tried various different thermostats and this one has been the best. I would recommend this for everyone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Good Product
on January 1, 2020
Posted by: Feederbb
I was sceptical before I purchased but now love our Nest thermostat. Installation was very easy on my phone and set up was a breeze. I'm not sure about the reviews that mentioned difficulty with learning their temps. In a week we had a great schedule that worked well for us and all we had to do was minor tinkering to dial in energy saving temps while we're away. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
My Nest
on September 10, 2018
Posted by: whtstn
I love how the nest knows when I’m home and I can set it when I go away for the weekend.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on May 14, 2018
Posted by: Ken K
Total control anytime from anywhere. Inexpensive for what it can save you. Easy to program and operate. What more can you ask for?
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome
on October 17, 2018
Posted by: Anonymous
Easy to install and control from anywhere. Very user friendly
I would recommend this to a friend!
Written by a customer while visiting Google LLC