Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Just what I wanted
on January 22, 2019
Posted by: Anonymous
We recently upgraded our thermostat from an old non programmable unit to the Nest thermostat. It's been great. Installation was easy even though we fell into the section prefaced by "most homes won't fall in to this category". The unit looks nice and is very easy to use. I especially like that you can tap the ring and see the outside weather conditions. Very easy to use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent product
on November 28, 2019
Posted by: M Marte
Need it to replaced my old thermostat and wanted something that looks great on my wall and with a great performance to help me save cost on my heating bill. After doing research and comparing different smart product and making sure that product was comparable with my old heating radiator system , Nest thermostat had all The fixtures and benefits I need it and it works Great, Excellent product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
It Just Works
on February 27, 2018
Posted by: Brian Kurtz
This product does a lot of stuff. You can look all over the website for that information. What I like best about this product is that it's a beautifully designed product that just works. It does what it's designed to do and you just don't have to worry about it. Nest has designed an user-friendly elegant way to help you heat and cool your house without being intrusive. Well done.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use
on November 28, 2018
Posted by: Anonymous
The installation was fast, my ac system of course was compatible. Great design, easy control from app and google home device.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Better expected
on March 11, 2021
Posted by: Robert
Very simple and extremely accurate.Easy to read and very goodlooking
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Not amenable to multiple users
on November 18, 2021
Posted by: caranalogy
Works great, unless you want to link more than one users moblie device. Supposedly that's possible, but not well documented how to do it and requires multiple, disjointed, sequential steps across both devices.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, November 19, 2021
Hi caranalogy, thanks for giving us your feedback on Nest Learning Thermostat. We’re glad that it works great, but are sorry to hear of your difficulty with linking more than one user’s mobile device. We appreciate your input as it will help us improve our products and services, including our help sites.
If you have multiple people in your non-migrated Nest household who need access to your Nest devices, create a Family account and have them use their own password and email. Remind them to sign up for 2-step verification. Do not share your personal credentials with anyone, even family members. Sharing an account email and password is not only unsecure, it can cause your Google Nest products to not switch their behavior as normally expected.
You can invite your friends and family to share access to your home. Each person will be able to sign in with their own account and use the Nest app on their phone to view and use the Nest products in your home. With Family accounts, you can let other people share access to your home and your Nest products in the Nest app. Depending on the level of shared access you choose, people you invite can add, remove, and control Nest products in the Nest app. Check out this link to learn more: https://support.google.com/googlenest/answer/9304271
If you have any questions or concerns about the Nest thermostat, feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
If you have multiple people in your non-migrated Nest household who need access to your Nest devices, create a Family account and have them use their own password and email. Remind them to sign up for 2-step verification. Do not share your personal credentials with anyone, even family members. Sharing an account email and password is not only unsecure, it can cause your Google Nest products to not switch their behavior as normally expected.
You can invite your friends and family to share access to your home. Each person will be able to sign in with their own account and use the Nest app on their phone to view and use the Nest products in your home. With Family accounts, you can let other people share access to your home and your Nest products in the Nest app. Depending on the level of shared access you choose, people you invite can add, remove, and control Nest products in the Nest app. Check out this link to learn more: https://support.google.com/googlenest/answer/9304271
If you have any questions or concerns about the Nest thermostat, feel free to contact us anytime here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat surprised me
on March 16, 2018
Posted by: Yvonne
After getting the outside Nest camera set up, I wanted to add Nest thermostat and since we had non programmable thermostat, it was a quick decision to get it.
Nest thermostat surprised me with the elegant look and yet simple design that made is easy to interact with it. Very impressive. I recommend this product. Y
Nest thermostat surprised me with the elegant look and yet simple design that made is easy to interact with it. Very impressive. I recommend this product. Y
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Awesome and easy set up
on February 3, 2018
Posted by: NestMan
Was very easy to set up with my HVAC system. I look forward to seeing what savings nest can help me with.
I would recommend this to a friend!
Written by a customer while visiting Google LLC