Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Happy
on November 2, 2018
Posted by: Anonymous
Very easy to set up I strongly suggest getting the wall plate it really gives the best look when going on the wall. Very easy to use & I like the fact anyone can use it with ease. Very easy to see the temperature. Very happy I made this switch to Nest
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on November 9, 2018
Posted by: Anonymous
Great product, easy to use and install. Thermostat has started to learn my preferences for heat settings that my family likes. Highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Short cycling never works consistently
on March 14, 2021
Posted by: CRey
Worse thermostat I’ve ever purchased. I bought it for the sleek design and more advanced features in a thermostat to only be disappointed. My old thermostat worked great and now I’m dealing with the nest thermostat never working consistently and short cycling all the time. I’m returning it!
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, March 30, 2021
Hi CRey,
Thanks for taking the time to share your feedback. We understand that you’re having a frustrating experience with Nest Learning Thermostat not working consistently and causing your system to short cycle.
In most cases, Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But in a small number of situations, you may need to connect a common (C) wire to deliver enough consistent power to your thermostat, and prevent odd heating and cooling behaviors on your system such as short cycling or making strange noises.
We're always here to assist you with any issue you may encounter. Please feel free to reach out to us here: https://support.google.com/googlenest/contactflow
Thanks for taking the time to share your feedback. We understand that you’re having a frustrating experience with Nest Learning Thermostat not working consistently and causing your system to short cycle.
In most cases, Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But in a small number of situations, you may need to connect a common (C) wire to deliver enough consistent power to your thermostat, and prevent odd heating and cooling behaviors on your system such as short cycling or making strange noises.
We're always here to assist you with any issue you may encounter. Please feel free to reach out to us here: https://support.google.com/googlenest/contactflow
Written by a customer while visiting Google LLC
Customer Rating
5
Amazing product
on October 12, 2018
Posted by: Anonymous
Bought this product because a buddy of mine told me it was the best product and sure enough was I love it and it was easy to install
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on February 18, 2019
Posted by: Anonymous
Modern thermostat with wifi connectivity and user friendly.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Works great and super easy to set up.
on July 4, 2020
Posted by: JoeBen
It works great. I have already noticed a huge difference in the temperature in my house. Super easy to set up!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on September 7, 2018
Posted by: Home Thermostat
The Nest Learning Thermostat is a excellent product for your home or business , I looks great and works flawlessly , it also will save you money on your energy bills, Its a Home-run.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest Thermostat
on February 20, 2018
Posted by: Ansel
I know nothing of wiring/taking apart a thermostat... However, Nest made the transition very simple and doable! I love my new Nest Thermostat and plan on getting another one very soon.
I would recommend this to a friend!
Written by a customer while visiting Google LLC