Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Life Saver
on September 8, 2018
Posted by: Justin, Fresno CA
Having the ability to change the temperature at night for my family is a life saver. In Fresno at night it can get really hot and having the temperature just right means everyone sleeps better.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Does exactly what it’s Supposed to do
on August 11, 2020
Posted by: Itshotinhere
Love it. It does exactly what is advertised as. The workmanship on this device is a bit #janky#. But unless somebody “wacks”it off the wall, it won’t go anywhere when it’s properly installed. I just bought a replacement as mine cracked when I moved to a new address.. They have got to be kidding me with this price... but nothing else does what this product does as far as I know.so take my money.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great Product
on September 5, 2020
Posted by: jeepkaren1
Installed a Nest about 5 yrs ago in previous residence. Immediately noticed a significant reduction in utility bills. Moved into a new home 5 days ago, and the first improvement I did was install a Nest. It's easy to install and really saves the consumer money
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on February 21, 2019
Posted by: Anonymous
This is a great product, I highly recommend it to save some money. It looks great, it’s easy to install and it does a lot.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
3 strikes and you are out
on May 14, 2021
Posted by: Daveb
3ed one a charm let’s see I would rate this unit as fair because of the loss of WFI
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, May 17, 2021
Hi Daveb, thanks for taking time to share your feedback with us. We are sorry to hear about the connectivity issues you had with the Nest Learning Thermostat.
Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings.
If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings.
If you have any questions or need further help, we'd be be more than happy to assist you here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on February 11, 2019
Posted by: Anonymous
Very easy to install and it provides a more accurate temperature than the old thermostat. We added the sensors in various rooms and that was also very easy installation that provides even more comfortable room temperatures as you see fit. Very good product!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Learning Nest great
on June 10, 2018
Posted by: Sherry A
Just installed a Nest learning thermostat yesterday. Nice! Easy to install and super easy to setup. Running our ac while it’s 90+ outside and working so smoothly. If we knew we had a compatible system before now we would have bought a Nest before this. Can’t wait to get a report from Nest to see how things are really running.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Entry way
on December 5, 2018
Posted by: Anonymous
Love the look and was extremely easy to install and set up. Learning capability is very handy and great to be able for control with app from other locations
I would recommend this to a friend!
Written by a customer while visiting Google LLC