Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
on August 25, 2018
Posted by: Cat R
We purchased the Nest for a home that we loved but eventually sold. It was a great selling feature for the home. We replaced the old digital thermostat in our new home with a new Nest and we love it. The new home is multi level so we purchased a sensor for the top floor that works perfectly at keeping evening temperatures nice and cool for these warm summer nights. App is super to use!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat
on March 24, 2018
Posted by: Savoie
Looked at other thermostats and reviews. Pulled trigger and purchased the Nest Learning thermostat. Very pleased with easy installation and ease of function. App is great.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Very nice product and easy to use!
on December 5, 2019
Posted by: Steve from MI
This product is of excellent quality from the packaging, installation and thermostat are of excellent quality. Easy to install both the device and software. Worked well with Google Assistant and no issues setting it up within the app. Nice work nest team!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on June 22, 2020
Posted by: Mike in Manchester
The installation was simple. I had a wire slip out of its slot during installation which caused the HVAC system to operate incorrectly. I used the chat feature and got immediate and helpful assistance. I was impressed by the customer service and ease in correcting MY error for the installation.
We will definitely purchase another product from NEST
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
2
Don't buy
on March 2, 2021
Posted by: Leo one
I would skip this product due to the lack of features. I recommend one that is easier to use
No, I would not recommend this to a friend.
Response from Google LLCBy Harvey, Google Customer Care, March 4, 2021
Hi Leo one,
We appreciate your review of the Nest Learning Thermostat and are sorry that it didn't meet your expectations.
We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp
We appreciate your review of the Nest Learning Thermostat and are sorry that it didn't meet your expectations.
We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Love the Nest!
on April 21, 2021
Posted by: Ed from PDX
I cannot say enough good things about the Nest, how easy it was to setup, how seamlessly it started up and how thoughtful the user interface design was developed to be able to use on a daily basis. Also key for me is knowing that there is a smart device that is constantly looking to reduce my heating and cooling bills is such a great feeling.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
nest
on May 13, 2020
Posted by: Marco Pereira
this product meets all my energy saving needs with air conditioning
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Mary
on March 2, 2018
Posted by: Mary
I love my Nest so easy to install and set-up. Its a One and Done process. Once its set-up in my case no need to adjust it does all the work.
I would recommend this to a friend!
Written by a customer while visiting Google LLC