Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
4
Heat
on December 27, 2021
Posted by: LindaE
I’m on my second Thermastead, and hopefully it will last longer than the first one (2years). Not sure why I needed to replace it as I was only getting cold air without the heat. The product is great but disappointed that it didn’t last longer and had to spend more money to get a new one according to three AC repairmen.
I would recommend this to a friend!
Response from Google LLCBy Google Customer Care, December 30, 2021
Hi LindaE, thanks for taking the time to share your feedback. We’re sorry to hear about your disappointment with Nest Learning Thermostat.
Your feedback is important to us, and we’d like the opportunity to know more about what happened as your comfort is our utmost priority. If you haven’t yet, please feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
Your feedback is important to us, and we’d like the opportunity to know more about what happened as your comfort is our utmost priority. If you haven’t yet, please feel free to contact our support team and improve your experience here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
on May 25, 2019
Posted by: Tommyg.
Very happy with my purchase would recommend buying this to anyone you won't be sorry
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
So far, quite impressed.
on August 24, 2020
Posted by: Technut13
I looked at several smart thermostats from various manufacturers. I decided on the Nest, though it was a bit more than I had wanted to spend. Installation was easy, though I am experienced in wiring thermostats. Integration to Alexa was pretty straightforward. I set up several voice command routines in Alexa to turn the thermostat to the appropriate temperature when leaving or coming home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Money saver
on June 7, 2019
Posted by: Tank w
Works great cant wait to see the saving.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Comfy Cozy
on November 25, 2018
Posted by: Anonymous
My Nest thermostat is keeping my household comfy cozy. Love the design and features. Would recommend this product. For the 55 and older crowd, go for it! Its easy enough to install and use!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Incredible Thermostat
on August 25, 2018
Posted by: AA at MIA
This is by far the best thermostat in the market. Their app is intuitive, simple, and most importantly FREE. No added monthly fees or any catches as with others on their products. The thermostat is clean and works great. I haven’t had any glitches until recently since my installer forgot to run a power connection for the thermostat so it would lose power. Once fixed it was back to being flawless.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Ease of Use
on August 19, 2018
Posted by: KC Kerrie
Not only was it easy to install, but once you download the app you can easily monitor and control temps when you're away from home.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Nest thermostat
on February 5, 2018
Posted by: Mammaw
Love the look.ease of set up n installation. Just got it up n running..worked first time turned.
I would recommend this to a friend!
Written by a customer while visiting Google LLC