Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Great upgrade to my HVAC system
on October 28, 2019
Posted by: Rob S 56
Installed 2 of these as part of an upgrade to my old HVAC system. Had to ensure that the wiring and control panel were compatible but didn't create any problems. Excellent products that are easy to use and control remotely. Wish I had put them in a few years ago.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use.
on December 3, 2018
Posted by: Anonymous
I use my Nest remotely as it is installed in a second home. It is wonderful to be able to monitor and adjust the Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Best thermostat ever !
on March 19, 2021
Posted by: Luie G
So far so good (2 months) love the ease of the the thermostat, very simple to use , replaced my Honeywell’s that even our hvac technicians couldn’t figure out. Replaced 2 out of our 3 zones will purchase the 3rd soon, thank you Nest.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
3
Nest Thermostat
on March 2, 2021
Posted by: Bear55
Had this installed with a replacement HVAC unit. It does a adequate job as most thermostats do but I do not see any major cost benefits in purchasing this expensive unit.
No, I would not recommend this to a friend.
Response from Google LLCBy Oliver, Google Customer Care, March 2, 2021
Hi there Bear55, thanks for sharing your feedback on Nest Learning Thermostat. We´re sorry to hear Nest Learning Thermostat didn't meet your expectations.
Nest Learning Thermostat´s smart features provide you with energy savings that can translate to cost benefits. With Auto-Schedule, you don't have to manually program your thermostat to save energy. Simply change the temperature whenever you like in the app or on the thermostat itself, and your thermostat will learn from your preferences. After a few days, it will program an efficient and optimized schedule for you, based on what temperatures you like and when you want them. You can learn more about Nest´s Auto-Schedule feature here: https://support.google.com/googlenest/answer/10184385
If you'd like to learn more about Nest Learning Thermostat, our support team would be more than happy to assist you. Just reach out to us via Google Nest support page here: https://support.google.com/googlenest/gethelp
Nest Learning Thermostat´s smart features provide you with energy savings that can translate to cost benefits. With Auto-Schedule, you don't have to manually program your thermostat to save energy. Simply change the temperature whenever you like in the app or on the thermostat itself, and your thermostat will learn from your preferences. After a few days, it will program an efficient and optimized schedule for you, based on what temperatures you like and when you want them. You can learn more about Nest´s Auto-Schedule feature here: https://support.google.com/googlenest/answer/10184385
If you'd like to learn more about Nest Learning Thermostat, our support team would be more than happy to assist you. Just reach out to us via Google Nest support page here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to use
on January 17, 2018
Posted by: Sally
Installation took 5 minutes! Easy to program. Convenient to adjust on your phone. Haven't had any issue with this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Beautiful and functions
on August 6, 2018
Posted by: Benjamin B
The Nest thermostat is both estically pleasing to look at and works just as well as it looks. Super easy to install. It took me start to finish including app about 20 mins. Love the ability to check my house heating and cooling systems from anywhere.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on August 2, 2019
Posted by: Nuvy
Nest learning thermostat easy to use, and very liable to control your house from any place you are at. I strongly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easy
on September 17, 2019
Posted by: Fyrmn01
This thermostat was definitely high on my priority list when I purchased my home because I had a couple of friends that had them and only told me good things about it. Definitely I would recommend this thermostat to anyone .
I would recommend this to a friend!
Written by a customer while visiting Google LLC