Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Convenient
on September 15, 2021
Posted by: TBoyd
Wonderful,I can control the A/C from my bedroom and stop my kids from changing the temperature throughout the day.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great product
on June 7, 2018
Posted by: BrianFL
I have been using this since March and have not been doubting or regretting this item, it is truly exceptional in every way! it does great in actually learning a person habits in room temps, attempting to keep costs down and being more "environmentally friendly" in saving the unit to turn on and use "airwave." I look forward to their updates and future uses in using this product.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
on November 28, 2018
Posted by: Anonymous
I am very satisfied with my 3 month old Nest. I have a Dual-Fuel system and since it is critical it be installed correctly, I contacted 2 Nest recommended installers. Neither responded so I had my HVAC contractor install instead.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
3 down and how many more to go?
on August 15, 2021
Posted by: JimB
My 3rd thermostats just failed within 2 weeks of a warranty replacement of the last failed thermostat. Why keep giving people a thermostat that has a known connectivity problem. I appreciate that Google extended the warranty because of the W5 error, but it's very frustrating getting the replacement and setting it up. I now need to plan out a time to call again and get a replacement. I am kicking myself for not getting the Ecobee.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, August 18, 2021
Hi JimB, thanks for sharing your review. We’re sorry to learn about the connectivity issue on your Nest Learning Thermostat. We’re always here to help, and we’d like to take a closer look to isolate what is causing this recurring issue. If you are willing, we suggest contacting our support team here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
I love this thing!
on April 7, 2021
Posted by: Major
I bought two of these for my home. It is such a sleek chic modern design. The best thing though, is how easy it use to install and use.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Excellent
on July 18, 2019
Posted by: Mike Croxton
Works excellently I have had mine for a couple years no issues flawless A+!
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Great thermostat! As long as it last.
on June 7, 2021
Posted by: Srvonjr
Just received my new nest thermostat. My original one stopped hooking up to my WiFi after 1
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
This is an amazing product
on September 5, 2019
Posted by: OldUncleJohn
Than you Nest for ease of access. Clear and concise installation instructions. Please keep doing what you all are doing!
I would recommend this to a friend!
Written by a customer while visiting Google LLC