Customer reviews from Google LLC
Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Average customer rating
4.9
(9,872 Reviews)
Rating breakdown 9,872 reviews
5 Stars
9,020
4 Stars
599
3 Stars
104
2 Stars
53
1 Star
96
97%of customers recommend this product.
(
9,584 out of
9,872)
Customer Reviews for Google - Refurbished Excellent - Nest Learning Smart Wifi Thermostat - Stainless Steel
Customer Rating
5
Easy to use, save you money!
on September 14, 2018
Posted by: Castillo
I really like Nest Learning Thermostat, very easy to install, to use, and to keep. Save you money, time and no more worries about: turning it on or off.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
really nice
on September 9, 2019
Posted by: btbtbtbtbt
It functions and feels better than expected
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
4
Mr.
on January 31, 2018
Posted by: Joe in Texas
would have given 5 stars but the learning thermostat only learns from movements when passing by it. Our thermostat is in a location that has little to almost no traffic. Do like the feature where I can control from my google home device and Nest app on my iPhone.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Easiest technological enhancement for your home
on April 19, 2018
Posted by: Justin L
Nest has made this a science that anyone can accomplish by following their simple instructions. I bought a new a/c unit and wanted to be as energy efficient as possible so I purchased the nest so I could control and track usage from the palm of my hand. I never new it could be so easy to turn my with boring old two button thermostat into a modernized WiFi enable system that can be controlled from
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
1
Watch you HydroStat
on December 16, 2021
Posted by: GerryS
I installed the Nest in my upstairs zone. Afterward, the heat would not shut off. The furnace company said the Nest damaged the system’s HydroStat. They needed to replace it and put back the old thermostat. I returned the Nest.
No, I would not recommend this to a friend.
Response from Google LLCBy Google Customer Care, December 20, 2021
Hi GerryS, we appreciate your feedback. We´re sorry to hear that you had to return your Nest Learning Thermostat.
If you ever have a change of heart and reconsider using Nest Learning Thermostat again, we´ll definitely do our best to provide a better experience. You´re always welcome to contact our support team for any questions you may have here: https://support.google.com/googlenest/gethelp
If you ever have a change of heart and reconsider using Nest Learning Thermostat again, we´ll definitely do our best to provide a better experience. You´re always welcome to contact our support team for any questions you may have here: https://support.google.com/googlenest/gethelp
Written by a customer while visiting Google LLC
Customer Rating
5
Easy to install and use
on September 1, 2018
Posted by: Mobilizer
I had another smart thermostat and switched to Nest. Much more accurate and easier to install.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Love it
on April 21, 2019
Posted by: Central Pa
I saw it in my son in laws house who lives in North Carolina. He has a HVAC business and he told me about it and how it worked. I don't like change, but this was great for our Cottage in central Pa. We can control the the temperature, check and see if the power is on or off, (We get a lot of power outages in this area) its a safety net. You can add so many things, security cameras and more.
I would recommend this to a friend!
Written by a customer while visiting Google LLC
Customer Rating
5
Perfection
on January 7, 2019
Posted by: Anonymous
Extremely easy to install and use. Takes only a few days and it has your personal preferences all worked out. Nice to be able to use it remotely as well.
I would recommend this to a friend!
Written by a customer while visiting Google LLC